Client Support Executive

Job Description - Client Support Executive

Position: Client Support Executive

Location: D Mall, Netaji Subhash Place, Pitampura, New Delhi

Shift: UK Business Hours

Experience: Minimum 5 years (International Clients Mandatory)

Type: Full-Time

About the Role

Imperial is expanding its Client Support Executive division to support UK professionals, including doctors, lawyers, consultants, and executives. We’re looking for disciplined, dependable, and career-focused individuals who thrive in structured environments and can deliver premium-quality support to global clients.

This role is more than administrative—it’s about being a trusted professional partner, ensuring smooth day-to-day operations for clients across time zones while proactively anticipating their needs.

Key Responsibilities

· Manage complex calendars, emails, and daily coordination with precision.

· Draft and review professional correspondence, ensuring accuracy and tone aligned with UK business standards.

· Coordinate client documentation, invoicing, and follow-ups in a timely manner.

· Anticipate client needs, prioritise effectively, and proactively resolve scheduling or administrative conflicts/challenges.

· Maintain strict confidentiality.

· Leverage MS Office, Google Workspace, and AI tools to improve efficiency and accuracy.

· Liaise smoothly with internal teams and external stakeholders, ensuring structured communication and flawless execution.

Requirements

· 5+ years of experience supporting UK or international clients in a professional environment.

· Exceptional English communication skills — spoken and written.

· Strong command of MS Office, Google Workspace, scheduling tools, and AI-based productivity platforms.

· Prior experience supporting senior professionals such as doctors, lawyers, or executives is highly desirable.

· High emotional intelligence, discretion, and a service-oriented mindset.

· A professional home office setup with high-speed internet (200 Mbps+), reliable power backup, and a quiet workspace.

· Consistent career history reflecting stability, accountability, and reliability.

Why Join Us

· Exposure to global professional standards.

· A structured, growth-oriented work environment that values precision and long-term collaboration.

· Opportunities to build a stable, rewarding career with a UK-based organization with a strong professional legacy.

How to Apply

Please email your CV along with a brief note on your experience and availability.
Shortlisted candidates will undergo a structured interview and skills assessment process.

Only candidates who meet the above criteria will be considered.

Job Type: Full-time

Pay: From ₹600,000.00 per year