Client Support Executive

As a Client Support Executive, your primary responsibility will be to provide efficient and professional support to clients through online channels such as chat, email, and phone calls. You will be the first point of contact for clients seeking assistance. Your role will involve handling client queries, providing clear and polite responses in fluent English, maintaining detailed records of client communications, and coordinating internally to ensure timely resolution of client issues. It is essential to note that this role does not involve any face-to-face interaction with clients. - Provide efficient and professional support to clients through online channels like chat, email, and phone calls. - Handle client queries and provide clear and polite responses in fluent English. - Maintain detailed records of client communications. - Coordinate internally to ensure timely resolution of client issues. - Fluent in English, both verbally and in written communication. - Comfortable working with chat, email, and phone support. - Possess a good typing speed and email etiquette. - Basic knowledge of computer and internet usage. - Calm and professional communication style. - Prior experience in client/customer support will be advantageous.,