19 Bug Fixes Jobs

As a Business Systems Analyst specializing in MES (Apriso), you will be responsible for analyzing, configuring, and maintaining MES systems. Your key focus will be on ensuring the smooth operation of MES systems, with a strong emphasis on bug fixes and system processes. You must have a minimum of 3 years of experience in a similar role. Your primary responsibility will be to work closely with development and operations teams to address any issues that may arise and to optimize the performance of the MES systems. Strong experience with MES systems, particularly Apriso, is mandatory for this role. This is a contract position based in Sunnyvale, CA, requiring 100% onsite presence for 5 days a week. Relocation candidates are welcome to apply, provided they are willing to relocate at their own expense. In addition to a competitive hourly rate, you will be eligible for dental, health, and vision insurance benefits. To be considered for this role, please indicate your years of experience with MES (Apriso), your expected hourly rate, and your willingness to work 100% onsite in Sunnyvale, CA. If you are a detail-oriented individual with a solid understanding of MES systems and a track record of successful system analysis and configuration, we encourage you to apply for this exciting opportunity.,

The responsibilities of this role involve being experienced in Oracle Procurement modules (Procurement Contracts/SQM/Sourcing/INV/Req/PO/OBN/Catalogs) - Cloud implementation. You will be leading the solution in a supply chain process area from an Oracle functional SCM perspective for complex projects. Your work will be based offshore in the functional track of client engagements, involving activities such as requirement analysis, fit gap analysis, module configurations, test script development and execution, training, application support, user training, and more. Depending on business requirements, you may need to travel for important meetings and workshops. Reporting the status of development back to the offshore team lead will be part of your responsibilities, as well as interacting directly with onshore team members/clients when necessary. Mentoring junior staff members and assisting the technical team with conversions, integrations, or custom reports are also key aspects of this role. You should have the ability to understand and create business requirements and functional specification documents, as well as produce artifacts like fit gap documents, configuration documents, functional specifications, test scripts, and training documents. Participation in the quality assurance process for all functional deliverables is expected. Strong oral and written communication skills are a must for this role, along with experience in Fusion Application Configuration, Testing, Bug Fixes, Solution Designs, and Fit Gap Analysis.,

As an Oracle Cloud Order Management Specialist, you will be responsible for implementing Oracle Cloud Order Management and Pricing solutions. Your role involves collaborating with the business to gather requirements and design the Pricing solution. You should have experience in integrations, both inbound and outbound, and be comfortable working with team members from different tracks. Reporting directly to the offshore team lead, you will also interact with onshore team members and clients as needed. Additionally, you will support the technical team with conversions, integrations, and custom reports. Your ability to understand and create business requirements and functional specification documents is crucial. In this role, you will be expected to generate various artifacts such as fit gap documents, configuration documents, functional specifications, test scripts, and training documents. Strong oral and written communication skills are essential for effectively communicating with stakeholders. Your responsibilities will include Fusion Application Configuration, Testing, Bug Fixes, Solution Designs, and Fit Gap Analysis. Your expertise in Oracle Cloud Order Management and Pricing, coupled with your communication skills, will be key in ensuring successful project delivery.,

As a Senior Technical Manager at Best Buy, you will ensure the quality and integrity of the Software Development Life Cycle (SDLC) for your team. You will identify opportunities for improvement in how the team works and implement recommended tools and practices to enhance efficiency. Solving highly complex issues by applying sound technical approaches will be a key aspect of your role. Collaborating with Product and Experience Design (XD) partners, you will set the team's objectives and key results. Clear communication of context, setting expectations, and promoting a culture of inclusion and diversity are essential responsibilities. Understanding and evaluating the consequences and risks of changes, along with designing and building solutions with impacts across multiple teams, will be part of your daily tasks. Participating in code and architecture reviews, discussing trade-offs, and keeping the team focused on quality and regular releases are crucial aspects of your role. Collaborating with other teams to find creative solutions to customer issues and participating in production support will help in achieving overall team goals. Your role will also involve providing technical guidance on issues spanning multiple projects, evaluating and recommending libraries and frameworks, and staying current with industry trends by researching new technologies. Managing individual performance, coaching, mentoring, and encouraging development plans will be necessary for team growth and success. In terms of qualifications, you should have at least 7 years of relevant technical professional experience with a bachelor's degree or equivalent. Additionally, you should have 2+ years of experience managing and leading engineering teams, 5+ years of hands-on experience in designing data lakes, and actively driving tech debt reduction. Knowledge of cloud computing services, excellent communication skills, and familiarity with data security measures are also required. Preferred qualifications include experience in an omni-channel retail environment, staying updated with the latest trends in data engineering and analytics, and expertise in data engineering tools such as SQL, Airflow, DBT, PowerBI, and Tableau. Proficiency in programming languages like Python, Scala, or Java will be an added advantage. Join Best Buy's team in fulfilling the purpose of enriching lives through technology. Contribute to humanizing and personalizing tech solutions for various stages of life, both online and in Best Buy customers" homes. Embrace a culture that values diversity, empowers employees to make a difference, and provides unique career possibilities. At Best Buy, tomorrow works here.,

The Apps Support Intermediate Analyst is a developing professional role where you will deal with most problems independently and have the latitude to solve complex issues. You will integrate in-depth specialty area knowledge with a solid understanding of industry standards and practices. It is crucial to have a good understanding of how your team and area integrate with others to accomplish the objectives of the sub function/job family. Your analytical thinking and knowledge of data analysis tools and methodologies will be key in making judgments and recommendations based on factual information. You will typically handle variable issues with potentially broader business impact, applying professional judgment when interpreting data and results. Communication and diplomacy skills are essential to exchange potentially complex/sensitive information. Your work will have a moderate but direct impact through close contact with the core activities of the business. The quality and timeliness of service provided will affect the effectiveness of your team and other closely related teams. As the Apps Support Intermediate Analyst, your responsibilities will include providing technical and business support for users of Citi Applications. You will utilize a good understanding of apps support procedures and concepts, and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions, and collaborate with relevant technology partners for long-term remediation. Acting as a liaison between users/traders, internal technology groups, and vendors is an important aspect of the role. You will also participate in disaster recovery testing, application releases, post-release checkouts, and develop/maintain technical support documentation. Analyzing applications to identify risks, vulnerabilities, and security issues will be part of your duties. Moreover, you will cooperate with Development colleagues to prioritize bug fixes and support tooling requirements, ensuring the quality of work provided by yourself and others. To qualify for this role, you should have at least 5 years of experience, basic knowledge or interest in apps support procedures, concepts, and other technical areas. Previous experience or interest in standardizing procedures and practices, along with basic business knowledge/understanding of financial markets and products, is required. You should possess knowledge/experience of problem management tools, understand how your sub-function integrates within the function, have commercial awareness, and evaluate complex situations using multiple sources of information. Strong communication and diplomacy skills, customer service, interpersonal skills, and the ability to plan and organize workload are essential. Technical skills on AIX, Linux, Oracle, experience in Autosys Job Scheduling and setup, and a basic understanding of network topology, Firewalls, and Load balancers are also necessary. Education-wise, a Bachelor's/University degree or equivalent experience is required for this position. Operating with a limited level of direct supervision, exercising independence of judgment and autonomy, acting as a subject matter expert to senior stakeholders and/or other team members, and appropriately assessing risks when making business decisions are key aspects of the role. As an equal opportunity and affirmative action employer, Citi invites all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use the search tools and/or apply for a career opportunity, review Accessibility at Citi.,

The Lead Software Engineer - Systems position at Freshworks offers you an exciting opportunity to play a crucial role in building next-generation platform services that will redefine customer experiences. As a Lead Software Engineer, you will leverage your expertise in distributed systems to mentor your team in developing systems that are millisecond efficient, always available, and capable of operating at an internet scale. If you are a passionate engineer with a knack for analysis and innovative problem-solving, we are looking forward to speaking with you. Freshworks is at the forefront of creating cutting-edge CRM, Support & IT Automation, Sales & Marketing SaaS products and services for small and mid-market customers worldwide. With a vast customer base spanning 140 countries and a multitude of SaaS offerings, there are numerous exciting challenges to tackle. From handling massive volumes of data to building AI-powered solutions, you will be part of a dynamic team dedicated to delivering exceptional experiences to our customers and their businesses. As a Lead Systems Engineer, you will be responsible for designing and implementing multi-tier software applications, collaborating closely with cross-functional teams, and mentoring team members from various disciplines. Your role will involve developing clean code, ensuring compliance with information security processes, and driving system scalability and performance. You will also be instrumental in upholding high availability and uptime standards for production systems. Key Responsibilities: - Design, develop, and maintain software solutions - Lead a team of 2-4 engineers and assist Product Owners with planning and roadmaps - Champion engineering best practices and ensure high-quality code through strong testing habits - Drive the adoption of platform services across Freshworks and communicate effectively with other teams - Own systems that scale to meet high demands and ensure the reliability of production systems Key Requirements: - 6-10 years of overall experience in software engineering - Proficiency in OOPS concepts, Design Patterns, and SOLID principles - Expertise in Agile methodologies and strong testing practices - Hands-on experience with programming languages such as Java, C, C++, C#, Ruby, Python, or Golang - Familiarity with data structures, HTTP, REST principles, and inter-process communication - Strong CI/CD, DevOps, and infrastructure knowledge - Experience with RDBMS, version control systems, and problem-solving skills - Prior experience leading a team and familiarity with NoSQL technologies are desirable If you are a forward-thinking engineer with a passion for innovation and a drive to deliver exceptional solutions, we invite you to join our team at Freshworks. Your contributions will play a vital role in shaping the future of our platform services and driving customer success.,

As a Database Developer at Sriggle, you will play a key role in the database development efforts, encompassing database design, coding, and documentation. Your responsibilities will include writing and modifying medium to complex stored procedures and Triggers, developing complex reports using SSRS, and conducting SQL programming and general database administration tasks. Your technical expertise should encompass strong skills in database technologies, particularly Microsoft SQL Server, and experience with Team Foundation Server (TFS). A good understanding of object-oriented design concepts is also required for this role. You will be expected to analyze, troubleshoot, and debug stored procedures from a performance tuning perspective, as well as prioritize tasks effectively to meet tight deadlines. In this position, you will be accountable for tasks such as designing specifications and functional documentations for assigned database projects, identifying and addressing issues related to database performance, creating complex functions, scripts, stored procedures, and triggers to support application development, and providing general IT support for database design, development, execution, and maintenance. You will report to the Lead Database Developer and work collaboratively within a team environment. Candidates with a Bachelor's degree in any discipline, exceptional communication and explanation skills (including freshers), and knowledge of the Travel business will be preferred. Key competencies for this role include interpersonal skills, customer service orientation, planning, organizing, problem-solving, attention to detail, flexibility, adaptability, and patience in handling challenging situations. If you are looking to contribute to a dynamic Travel Technology company like Sriggle and have a passion for database development, this role offers an exciting opportunity to showcase your skills and grow in a multinational environment.,

You will be joining our team as an MES Engineer, with a focus on providing support for the PASX Application across various locations in PAN India. Your role will involve handling L4 support for the PASX Application, including performing L3 bug fixes and advanced troubleshooting to resolve issues and incidents efficiently. You should be adept at performing deeper analysis to identify root causes, implement preventive actions, and solve P1P2 tickets. Your responsibilities will also include managing and implementing complex changes in the application and application servers to meet client requirements effectively. In addition, you will be troubleshooting and resolving L2 integration issues related to SAP, KP Info, SCADA, OSIPI, and Scales Printer. You will work on performing patching activities, collaborating with Vendor, Windows, DB, Linux, and Citrix teams, and reviewing and approving periodic activities. Your tasks will involve creating and modifying GUI Rights Management, approving change requests related to the application, updating SQL queries in the database, installing applications with Vendors, and executing hotfix installations along with testing. You should also be able to support RFP activities and analyze tickets to enhance the incident MTTR SLA and service requests. Your skills should include running queries, having SQL knowledge, and being proactive in resolving issues efficiently. If you are interested in this opportunity, please share your resume with us at pramoth@ltimindtree.com.,

As a SharePoint and VMware Administrator, your responsibilities will include installing the SharePoint platform, integrating applications, and creating libraries. You will be involved in adding users, controlling access to document libraries, and setting permissions to ensure data security. Performing regular maintenance of the SharePoint platform, servers, and intranet will be essential to ensure smooth operations. Troubleshooting and resolving any SharePoint issues or malfunctions that may arise will be a key part of your role. You will also provide support to end-users and conduct training sessions to enhance their understanding of SharePoint functionality. Performing data retrieval and backup procedures will be crucial in preventing data loss, while ensuring sufficient storage space through clean-ups and data archiving. Your duties will also involve reviewing usage and activity reports, making adjustments for optimal user experiences. Maintaining network infrastructure, managing encryption, security zones, and firewalls will contribute to the overall security of the system. Staying updated with SharePoint developments and performing version updates and upgrades will be necessary to leverage new features and enhancements. Additionally, you will be responsible for determining business needs, evaluating existing network infrastructure and systems, and optimizing network hardware and software for seamless VMware integration. Developing and deploying customized VMware solutions, virtualizing Windows servers, and connecting them to networks and clouds will be part of your tasks. Designing and implementing virtual desktop infrastructure (VDI) and enabling template management will require your expertise. Installing operating systems, service packs, security patches, and bug fixes, as well as troubleshooting and resolving VMware environment issues are critical aspects of your role. Providing technical support and documenting VMware processes will ensure effective communication and knowledge sharing within the team. Your commitment to keeping informed about developments in VMware technologies and products will help in staying ahead of industry trends. Any experience with JIRA, Confluence, or Atlassian Administration will be considered a valuable asset in this role.,

This role provides technical assistance and resolves customer or internal system issues. They serve as the first point of contact for users experiencing technical difficulties with products or networking systems. Their goal is to ensure that issues are resolved efficiently to maintain customer satisfaction and system uptime. Document system bugs or recurring issues and collaborate with the development or product team to resolve them. Roles and Responsibilities: Analyze and resolve incidents that require advanced troubleshooting, possibly working with development teams for bug fixes. Utilize debugging tools, system logs, or scripts to diagnose problems. Handle deeper system configuration, database queries, and scripting for advanced troubleshooting. Document and escalate systemic problems that may need further attention from product or development teams. Create and verify detailed documentation of resolved issues and solutions, which teams can use for reference. Qualifications: 0-3 Years of Experience as a Tech Support Engineer Strong understanding of Product knowledge and executing the SOP s Excellent analytical and problem-solving skills Database Skills : SQL, Mongo DB is added advantage Tech Skills: Java/ Python Intermediate level. (Preference will be given to Java-trained candidates over fresh college graduates) Effective communication and interpersonal skills. Key Skills : Technical Support Java Sql Network Troubleshooting Bug Fixes Debugging Database Queries Mongodb Python

At EY, youll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. We're looking for a Manager with expertise in Tagetik Techno functional to join the leadership group of our Advisory Team. This is a fantastic opportunity to be part of a leading firm while being instrumental in the growth of a new service offering. Your key responsibilities include supporting client needs by delivering Tagetik consolidation or Planning modules, having good and deep Tagetik AIH skills, integrating Tagetik with multiple source systems, merging, customizing, and deploying Tagetik as per client business requirements. You will need to have experience working with clients throughout various parts of the implementation lifecycle and be proactive with a solution-oriented mindset, ready to learn new technologies for client requirements. To qualify for the role, you must have 9-13 years of relevant experience in implementation planning and Consolidation modules, with 4-6 years in Tagetik products. You should have a good understanding of Tagetik functionality and setup, hands-on experience in AIH and predictive analytics, and knowledge of FST definition, MDM calculations related solutioning with all modules. Additionally, you should have exposure to Smart now modules, a good understanding of ETL with all mapping and calculations, and experience as a lead consultant in AIH and analytical workspace. Ideally, you'll also have a strong understanding of the data close process, proficiency in building and extending metadata functionalities, and the ability to maintain end-to-end accountability and expectations for customer satisfaction and overall delivery excellence. What we look for in candidates is the ability to drive Tagetik technical and functional assignments. This role offers an opportunity to be part of a market-leading, multi-disciplinary team of 10,000+ professionals globally, working with leading businesses across various industries. At EY, you will find support, coaching, and feedback from engaging colleagues, opportunities to develop new skills and progress your career, and the freedom and flexibility to handle your role in a way that's right for you. EY exists to build a better working world, helping to create long-term value for clients, people, and society, and build trust in the capital markets. EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate, asking better questions to find new answers for the complex issues facing our world today.,

Primary Responsibilities:- Strong development experience with UiPath required 3+ years minimum. (Good to have experience in other RPS tools like Automation Anywhere, Blue Prism) Strong software development aptitude and skills in collecting functional/technical requirements, analysing business processes and procedures Ability to recognize when RPA is of commercial advantage, but also when other techniques such as simple software development. Strong stakeholder management communication abilities. You will have strong hands-on knowledge of RPA in a large-scale environment. Strong documentation skills and an appreciation for good documentation associated with all new solutions developed. Understanding of process design documents, workflow diagrams and technical design documents Collaborate with business stakeholders to conduct current state process assessments and design future state RPA solutions. Create function specifications, and independently develop automation solutions based on the analysis of business goals and objectives. Ability to integrate multiple technologies and applications to create a comprehensive solution. Analyze and observe processes to understand process steps, interdependencies, and applications used to complete transactions Identify processes that are suitable for automation, and provide recommendations to reengineer processes to improve automation potential Support and/or participate in project planning and communication for RPA initiatives Build, test deliver and maintain robotic automation capabilities using industry leading RPA software Preferred candidate profile Bachelors degree or equivalent in Computer Science, Computer Applications, Computer Engineering, Information Systems or Information Technology 3+ years of development experience on .Net platform with C# and on UiPath. Certified on UiPath RPA Tool (Must Have - UiPath Advanced Developer (UiARD) Certification) Experience with Process Analysis, Design, and Implementation, Business and Technical requirements, Problem-Solving, and System(s) Testing, including UAT and Bug fixes. Experience in deploying and maintaining the BOTs using orchestrator or control room. Good exposure in Solution Design/Technical Solution and Framework design. Strong written and verbal communication skills General knowledge of SQL server 2008 and above Familiarity with SQL interface like SQL Management Studio Able to write medium complexity SQL queries (using joins and aggregate functions), functions and procedures, running pre-defined scripts, and interpreting logs and traces.

As a skilled professional in MDM solutions using Profisee, you will play a crucial role in designing, developing, implementing, and maintaining our master data management systems. Your expertise in data governance, data quality, and data integration will ensure the accuracy, consistency, and completeness of our master data. This position requires not only strong technical skills but also excellent communication abilities to effectively collaborate with cross-functional teams. Responsibilities: Solution Design and Development: Lead the design and development of MDM solutions using Profisee, encompassing data models, workflows, business rules, and user interfaces. Translate business requirements into technical specifications and MDM solutions. Configure and customize the Profisee platform to align with specific business needs. Develop and implement data quality rules and processes within Profisee to uphold data accuracy and consistency. Design and execute data integration processes between Profisee and other enterprise systems (e.g., ERP, CRM, Data Warehouse) using diverse integration techniques (API, ETL, etc.). Implementation and Deployment: Engage in the complete MDM implementation lifecycle, from requirements gathering to design, development, testing, deployment, and support. Create and execute test plans and scripts to validate the functionality and performance of the MDM solution. Troubleshoot and resolve issues pertaining to MDM data, processes, and infrastructure. Deploy and configure Profisee environments (development, test, production). Data Governance and Stewardship: Contribute to formulating and enforcing data governance policies and procedures. Collaborate with data stewards to define data ownership and accountability. Aid in establishing and updating data dictionaries and metadata repositories. Ensure adherence to data privacy regulations and security policies. Maintenance and Support: Monitor the performance and stability of the MDM environment. Offer ongoing support and maintenance for the MDM solution, encompassing bug fixes, enhancements, and upgrades. Develop and maintain documentation for MDM processes, configurations, and procedures. Proactively identify and resolve potential issues related to data quality and MDM performance. Collaboration and Communication: Work closely with business users, IT staff, and other stakeholders to grasp data requirements and implement efficient MDM solutions. Communicate proficiently with both technical and non-technical audiences. Participate in project meetings and provide regular status updates. Mentor and train junior team members on MDM best practices and the Profisee platform.,

You have a great opportunity as a SAP Functional Lead Consultant/Project Manager in Baner, Pune with 8+ years of relevant experience. Your role will involve: Strong experience in at least 1-2 end-to-end implementations and multiple support in SAP Functional Modules like MM, FICO, SD, PM, WM. Understanding of the enterprise structure of Functional Modules and master data such as Material Master, Purchase Info Record, Source List, and Vendor Master. Knowledge of various procurement types, automatic account determination, goods movement processes, physical inventory, and output determination. Familiarity with SAP's ASAP Methodology, business processes, mapping, release strategy, and pricing procedures. Experience in SRM & SCM will be an added advantage. Responsibilities include requirement gathering, SAP enhancement, SAP API testing, FS, TS, BBP preparation. Implementing changes to the SAP system, such as configuration adjustments, patches, upgrades, and bug fixes. Analyzing complex business process requirements, identifying customer requirements, and providing system solutions. Mapping client business requirements, processes, and objectives to develop necessary product modifications. Documenting functional designs, test cases, and results. Acting as a liaison between business functions and technical teams. Working independently, mentoring junior team members, and collaborating with stakeholders, users, and development teams. Developing a strategic plan for product evolution to meet user needs and business objectives. Knowledge in ERP programs, preferably at the enterprise level. If you are interested in working on SAP Integrated Web Applications project and have the required skills and experience, this role is perfect for you.,

Roles and Responsibilities: Conceptualizing and formulating apps that are suitable for use on all types of Android devices. Implementing measures to safeguard users data. Ensuring that the construction and presentation of your apps are congruent with the company's standards. Proofreading your code and correcting mistakes before each app is released. Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order. Liaising with the marketing department to ensure consistency in our company's voice across the board. Monitoring app reviews to detect areas for improvement. Creating app updates, including bug fixes and additional features, for release.

Roles and Responsibilities: Conceptualizing and formulating apps that are suitable for use on all types of Android devices. Implementing measures to safeguard users data. Ensuring that the construction and presentation of your apps are congruent with the company's standards. Proofreading your code and correcting mistakes before each app is released. Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order. Liaising with the marketing department to ensure consistency in our company's voice across the board. Monitoring app reviews to detect areas for improvement. Creating app updates, including bug fixes and additional features, for release.

Conceptualizing and formulating apps that are suitable for use on all types of Android devices. Implementing measures to safeguard users data. Ensuring that the construction and presentation of your apps are congruent with the company's standards. Proofreading your code and correcting mistakes before each app is released. Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order. Liaising with the marketing department to ensure consistency in our company's voice across the board. Monitoring app reviews to detect areas for improvement. Creating app updates, including bug fixes and additional features, for release.

The ideal candidate will have a strong technical background & proven experience in embedded software development, from requirement analysis to design, implementation to reviews, unit testing & release. Development, maintenance, and support shall be performed, for the system under development, throughout the lifecycle of the product / system. The candidate is self-driven, have R&D mindset to formulate new ideas, for solving issues and good in documentation too. Ensure quality and timely deliverables, collaborating and coordinating with all concerned teams and organizations, both internal and external, as per the projects and products plans. Some of the key responsibilities include, but not limited to Development : Develop software modules of Highest Quality, On-Time & Efficiently and maintain it continuously, with enhancements, bug fixes etc, for MACH Control System. Testing : Bench Testing / Unit testing for the modules developed / modified. Process : Follow the defined processes, throughout the development phases, in full. Collaborate : Collaborate with teams globally, for development and with customers, both Internal & external, professionally. Support : Support & work together with the team, for the developments & future support.

Role & responsibilities Looking exp around 8+ Years Mandatory skills: AWS Cloud Watch and or New Relic observability tool Monitoring of technical and business events/metrics Monitoring of alerts and taking necessary actions Customer/Store Reps interaction on call and email and Teams Incident Resolution/Tasks handling/ Bug Fixes as per L2 level Anchoring the Critical Incident calls/issues as per Client process AWS Cloud Watch and or New Relic observability tool Should be OK for 24*7 rotational shifts incl. weekends/holidays/night shifts Client expects that person is pro-active, has good communication skills and solid support experience along with above points. Share me your updated resume recruiter.wtr26@walkingtree.in