72 Application Troubleshooting Jobs

Role Overview: You will play a crucial role in providing proactive support and exceeding customer expectations by leveraging your strong analytical and problem-solving skills. Your dedication to maintaining customer satisfaction and contributing to the support knowledgebase will be key in enhancing the customer support experience. Additionally, you will have the opportunity to optimize internal processes and procedures to streamline operations. Key Responsibilities: - Efficiently resolve incidents using strong analytical and problem-solving skills - Provide customers with regular and timely incident updates - Maintain the highest level of customer satisfaction - Reproduce and meticulously do...

Who are we looking for? A junior to senior-level Application Deployment Engineer to manage a project for one of our clients. The individual should be passionate about technology, experienced in administration and migration. Technical Skills Mandatory: Minimum 5+ years experience in application deployment using SCCM. Good understanding of App-V environment. Good knowledge of Citrix environment. Exposure and experience in deploying and troubleshooting applications across all platforms (Windows 7/10/Server & VDIs). Excellent process knowledge and lifecycle management of packaging and deployment. Participate in testing and successful deployment of software to all applicable supported platforms. ...

**Role Overview:** As a Senior Software Engineer - Application Maintenance and Support at CitiusTech, you will play a vital role in managing end customer communication, providing solutions based on standard SOPs, and ensuring the day-to-day support of application systems. You will be part of an Agile team responsible for troubleshooting application issues, resolving challenging issues, and escalating when necessary. Your expertise in application support and maintenance, healthcare domain, application troubleshooting, and various technologies will be crucial in delivering high-quality support to clients. **Key Responsibilities:** - Manage end customer communication effectively. - Provide solu...

Complete Scale Computing s Onboarding program and work with management to identify any gaps in the training plan Provide support for the Hyper-converged computing clusters for Scale Computing customers and partners. Answer customer calls and respond to customer cases via all origins (email, chat, etc.) while delighting our customers with a friendly and helpful experience. Advanced troubleshooting and problem-solving skills at the network and OS levels and the ability to identify Tier 1 knowledge and/or training gaps for coaching opportunities Escalate issues appropriately beyond the scope of Tier 2, as well as set customer expectations for follow-up (i.e. when to expect a follow-up contact a...

Overview The Senior Helpdesk Agent plays a key role in overseeing the ticket resolution process, handling more complex procurement issues, and acting as a mentor for junior team members. This role requires a deep understanding of procurement workflows, advanced troubleshooting skills, and strong coordination with technical teams and third-party vendors. Additionally, the senior agent is instrumental in driving strategic initiatives, process harmonization, and innovation within help desk operations. Responsibilities Advanced Ticket Management: Handle and resolve high-priority or complex tickets, ensuring timely and effective outcomes. Technical Liaison: Act as the primary point of contact for...

Description As requested, Srivatsan shared the below updated /detailed JD . Please help upload it to the GTD portal for external hiring as a priority. Primary Skills: 9 to 10 years of experience in Linux Admin, Shell Scripting, Zookeeper and Ansible Tower (Writing Playbooks) Secondary Skills: 4 to 5 years of experience in Disaster Recovery, Server Migration (Application Migration), High Availability Infra understanding, 3 to 4 years of experience in Advanced troubleshooting skills, Load Balancer understanding and Types of load Balancing, Firewall, good debugging skills, knowledge on SSL certificate renewals, 2 to 3 years of experience in Project Management Skills and good in Good in communic...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Workday Extend Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Related certification for the Primary skill15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between...

Overview The Senior Helpdesk Agent plays a key role in overseeing the ticket resolution process, handling more complex procurement issues, and acting as a mentor for junior team members. This role requires a deep understanding of procurement workflows, advanced troubleshooting skills, and strong coordination with technical teams and third-party vendors. Additionally, the senior agent is instrumental in driving strategic initiatives, process harmonization, and innovation within help desk operations. Responsibilities Advanced Ticket Management: Handle and resolve high-priority or complex tickets, ensuring timely and effective outcomes. Technical Liaison: Act as the primary point of contact for...

Greetings!!! TCS is hiring... Role: Senior Desktop Engineer EXP: 8-10 YEARS LOCATION: Bengaluru Job Description The associate responsible for ensuring adherence to Desktop Engineering processes, resolving desktop L3 tickets with in SLA, generating SLA reports and other project management report Responsibilities: Understanding application deployment process using SCCM/SI Understanding and following Desktop Engineering processes for Support Understand customer problem and provide timely resolution Helping customers solve technical issues with telephone support Answering questions from customer about the features and capabilities of Desktop Engineering related technologies Developing customer-f...

Experience Required: 5-8 Years Location: Chandigarh Employment Type: Full-Time Job Summary We are seeking an experienced Exchange, Office 365 Microsoft 365 Administrator to design, implement, and manage enterprise-level messaging, collaboration, and cloud productivity solutions. This role demands deep expertise in hybrid environments, advanced troubleshooting, and optimizing Microsoft 365 ecosystems to ensure security, compliance, and seamless user experiences. The ideal candidate will drive innovation in email systems, cloud governance, and digital workplace transformation. Key Responsibilities Exchange Microsoft 365 Infrastructure Management Administer Exchange Server (2016/2019) and Excha...

As an IT Operations Engineer at Fulcrum Digital, your primary responsibility will be to maintain the production environment, ensuring availability and system health. You will play a crucial role in improving the reliability and quality of infrastructure and applications. Key responsibilities include: - Monitoring and ensuring the availability of the production environment - Enhancing the reliability and quality of infrastructure and applications - Managing vulnerability assessments and ensuring timely resolution of priority issues - Collaborating with stakeholders to apply relevant patches to Unix servers, Oracle databases, and Java-based applications - Providing operational support and engi...

Role Overview: As a Software Engineer - Application Maintenance & Support at CitiusTech, you will be part of an Agile team responsible for building healthcare applications and implementing new features while adhering to the best coding development standards. Key Responsibilities: - Manage end customer communication. - Provide solutions based on standard SOPs. - Responsible for day-to-day support of application systems in operation, including identifying and troubleshooting application issues, resolution, and escalation. - Provide support to clients in shifts, initially during US working hours across different time zones and eventually in a 24/7 rotation. - Set processes and ensure timely adh...

Analyst (U1) Second Level Support (2LS) - Deloitte Support Services India Private Limited To help us enhance the 2nd Level Support capability within Deloitte ITS, we are looking for a Support Analyst with experience in delivering 2nd Level Support for infrastructure products. The successful candidate will use ServiceNow extensively to work on the incident/request to provide effective solution and thus enhancing customer experience. The 2nd level support (2LS) sits between the ITSD (1LS) and SME teams (3LS). The function reduces the time our SME teams spend on BAU activities, improves customer satisfaction and ticket resolution time as well as identifying opportunities to drive call resolutio...

Experience: 4+ Years in SAP for Banking (Mandatory) Job Description: We are looking for an Application Developer with hands-on experience in SAP for Banking . You will design, build, and configure applications, collaborate with teams, and ensure solutions align with business objectives. You will also test, troubleshoot, and improve application performance. Key Skills: Proficiency in SAP for Banking (4+ years) Integration of banking applications & services Database management & data modeling Application troubleshooting & problem-solving Education: 15 years full-time education required Apply only if you meet the experience criteria.

Description: As requested, Srivatsan shared the below updated /detailed JD . Please help upload it to the GTD portal for external hiring as a priority. Primary Skills:9 to 10 years of experience in Linux Admin, Shell Scripting, Zookeeper and Ansible Tower (Writing Playbooks) Secondary Skills:4 to 5 years of experience in Disaster Recovery, Server Migration (Application Migration), High Availability Infra understanding, 3 to 4 years of experience in Advanced troubleshooting skills, Load Balancer understanding and Types of load Balancing, Firewall, good debugging skills, knowledge on SSL certificate renewals, 2 to 3 years of experience in Project Management Skills and good in Good in communica...

Description As requested, Srivatsan shared the below updated /detailed JD . Please help upload it to the GTD portal for external hiring as a priority. Primary Skills: 9 to 10 years of experience in Linux Admin, Shell Scripting, Zookeeper and Ansible Tower (Writing Playbooks) Secondary Skills: 4 to 5 years of experience in Disaster Recovery, Server Migration (Application Migration), High Availability Infra understanding, 3 to 4 years of experience in Advanced troubleshooting skills, Load Balancer understanding and Types of load Balancing, Firewall, good debugging skills, knowledge on SSL certificate renewals, 2 to 3 years of experience in Project Management Skills and good in Good in communic...

The Role: We are seeking a Site Reliability Engineer (SRE) to ensure our multi-cloud networking platform meets and exceeds the stringent reliability, performance, and availability targets our enterprise customers demand. This is not a traditional operations role; you will apply a software engineering mindset to solve complex infrastructure challenges and automate solutions at scale. You will be the guardian of our production environment, responsible for the uptime of our services and the architect of the systems that allow us to scale with confidence. Your work is critical to building and maintaining the trust of our customers. Responsibilities: Define and Manage Reliability: Establish and o...

About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : Kotlin Programming Language Good to have skills : Spring Boot Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with various stakeholders to gather insights, analyzing user needs, and translating them into functional specifications....

Role Overview: As an IT Support Specialist, you will play a crucial role in providing technical assistance and support to customers with their IT-related issues. Your responsibilities will include a wide range of tasks related to hardware and software troubleshooting, network issues, and customer support. Key Responsibilities: - E-mail configuration, installation, and troubleshooting for O365 Full Suite - Operating System installation, configuration, and troubleshooting for Windows 10 and 11 - Installation, configuration, and troubleshooting of Antivirus, MS Office, mailing clients, and other software - Configuration and hardware troubleshooting for desktops, laptops, printers, scanners, bar...

In this vital role, we are seeking a skilled and driven VDI Engineer with subject matter expertise in Windows 365 to join our growing team. In this role, you will own the technical design, optimization, and support of Amgens Cloud PC service while working with functional teams in network security, data networking, and identity management. Proficiency in Azure cloud services, desktop engineering, and advanced troubleshooting are essential. Roles & Responsibilities Serve as the SME for Windows 365, leading technical strategy, implementation, and support Design, deploy, and manage Virtual Desktop Infrastructure (VDI) environments with a focus on performance, scalability, and user experience Col...

About Us At SentinelOne, were redefining cybersecurity by pushing the limits of whats possible?leveraging AI-powered, data-driven innovation to stay ahead of tomorrows threats From building industry-leading products to cultivating an exceptional company culture, our core values guide everything we do Were looking for passionate individuals who thrive in collaborative environments and are eager to drive impact If youre excited about solving complex challenges in bold, innovative ways, wed love to connect with you What are we looking for We are seeking a highly skilled and motivated Frontline Support Engineer SentinelOne (windows) to join our Endpoint Security team This role is responsible for...

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Workday Extend Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : Mandatory to have Workday Related certification for the Primary skill15 years full time education Summary :As an Application Tech Support Practitioner, you will act as the ongoing interface between...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Python (Programming Language) Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems...

Technical Service: As a Technical Service/Support Engineer, you would be responsible for the installation, maintenance, and troubleshooting of industrial inkjet printers. Your duties would include: Providing technical support to customers remotely (via phone or email) or in person at their site. Managing complex technical issues and collaborating with engineering, sales, and customer service teams to find solutions. Developing and implementing standard operating procedures (SOPs) for technical support activities. Performing routine maintenance and periodic checks on printers at client sites. Managing relationships with customers and suppliers to ensure high levels of satisfaction. Assisting ...

Who are we Fulcrum Digital is an agile and next-generation digital accelerating company providing digital transformation and technology services right from ideation to implementation. These services have applicability across a variety of industries, including banking & financial services, insurance, retail, higher education, food, healthcare, and manufacturing. Experience --4 yrs + Notice-- Immediate to 15 days only Location -- Pune Skills Must Have Linux, Cert renewals Shell Scripting ITIL / ITSM SQL/PLSQL Application Troubleshooting Any Monitoring tool (Preferred Splunk/Dynatrace) Role & responsibilities Plan, manage, and oversee all aspects of a Production Environment Define strategies fo...