AI Operations Program Manager

Role Overview: As the AI Operations Program Manager at Daxko, you will play a crucial role in driving the adoption and optimization of AI across marketing and digital services. You will be at the forefront of automation strategy, AI tooling, and GTM enablement, working closely with marketing leaders to build scalable systems and integrate AI-driven solutions into daily workflows. This position offers the opportunity to be a key player in transforming how Daxko's marketing team operates through AI technology. Key Responsibilities: - Partner with CMO organization leaders to identify and prioritize high-impact opportunities for AI-driven automation and workflow optimization. - Build, train, and refine GPT-powered assistants to support content creation, campaign execution, data analysis, and internal tools. - Design and deploy scalable automation solutions using platforms like Make.com, Zapier, N8N, and Airtable. - Manage and monitor a growing roster of AI Employees/Bots to ensure consistent output quality and uptime. - Continuously improve workflows for efficiency and performance, documenting systems and processes for scalability. - Lead internal onboarding and training efforts to drive adoption of AI tools and promote self-sufficiency across teams. - Source, evaluate, and recommend new AI tools that align with marketing needs and drive operational impact. - Define and track success metrics (e.g., hours saved, production increases) to demonstrate the business value of AI initiatives. - Uphold ethical AI standards and ensure compliance with data privacy regulations and internal governance policies. Qualifications: - Strong understanding of marketing and broader GTM functions such as campaigns, content, analytics, marketing technology, and how automation can augment them. - Expertise with tools like Make.com, Zapier, Google Sheets, GPTs, ChatGPT custom assistants, or Airtable. - Strong communication skills. - Ability to translate technical processes into business value and train non-technical teammates. - Comfortable experimenting and continuously improving systems with measurable outcomes. - 2-4 years of experience in marketing operations, workflow automation, or AI/tech implementation. - Bachelor's degree in Marketing, Computer Science, AI, or related field or equivalent experience (Note: No additional details about the company were mentioned in the job description),