全遠程中文客服 Remote Chinese Customer Service

Stellar Blue

You’ll deliver high-quality support to global clients in fast-paced, tech-driven service operations.

Compensation:

USD 300 - 400/month

Location:

Remote (anywhere)

Mission of Stellar Blue:

"We are a startup focused on software development, dedicated to providing our clients with comprehensive solutions in system development, marketing services, and operations management. "

What makes you a strong candidate:

• You are proficient in Online Communication Tools, Customer service, Computer operations.
• English - Conversational
• Chinese - Fully fluent

Responsibilities and more:

•良好的中文书写与沟通能力

Good written and verbal communication skills in Chinese.

•透过线上聊天、电子邮件或电话，协助客户解决问题

Assist customers in resolving issues via online chat, email, or phone.

•提供专业、耐心且高品质的客户服务体验

Provide professional, patient, and high-quality customer service.

•遵循公司客服操作标准与流程

Follow company customer service protocols and procedures.

•熟悉常用电脑操作及线上沟通工具

Proficient in basic computer operations and online communication tools.

•具备客服经验者尤佳(非必须)

Previous customer service experience is a plus (but not required).

•需轮夜班时区GMT+8 12am-12pm

Must be available for night shifts in GMT+8 timezone (12:00am – 12:00pm).

•自备电脑

Must have own computer.