Key Responsibilities: Prepare and maintain financial records, reports, and statements. Handle day-to-day accounting operations including accounts payable/receivable, general ledger, and bank reconciliations. Ensure accuracy in financial documentation and entries in accounting systems. Assist in preparing monthly, quarterly, and annual financial statements. Prepare and file GST, TDS, and other statutory returns. Support in budgeting, forecasting, and financial planning. Monitor and manage cash flow, expense tracking, and petty cash. Coordinate with internal departments and external auditors during audits.
We are seeking an Accountant with strong analytical skills who can combine traditional accounting expertise with modern AI and automation tools. The candidate will manage accounts, generate reports, and create financial insights using ChatGPT, Google Sheets, and JavaScript scripting. Responsibilities Handle daily accounting operations: bookkeeping, reconciliations, invoicing, and expense tracking. Prepare financial statements, MIS reports, and dashboards. Use ChatGPT and AI tools to build charts, reports, and data summaries. Automate repetitive finance tasks through Google Sheets scripting (JavaScript). Ensure compliance and accuracy across all financial data. Required Skills Strong accounting knowledge and familiarity with financial reporting. Proficiency in Google Sheets and JavaScript (Apps Script). Hands-on experience with ChatGPT and other AI tools for reporting. Good communication in Hindi & English. Work Requirements Own laptop with reliable performance. High-speed internet connection (mandatory).
Role: Handle inbound/outbound voice calls to sell company products/services. Sales Focus: Convince customers, generate leads, and close sales. Technical Knowledge: Must understand product technicalities (features, installation, usage, troubleshooting). Communication: Fluent in Hindi/English with strong persuasion skills. Customer Handling: Address queries, explain benefits, and resolve basic objections. Documentation: Maintain call records and update CRM with sales progress. Targets: Achieve daily/weekly/monthly sales goals. Team Support: Coordinate with technical team for escalations if required. Salary: Up to ₹10,000/month (fixed) + incentives based on performance.
Position: Quality & Operations Executive Job Description: We’re hiring a Quality & Operations Executive to monitor daily call and meeting quality, identify improvement areas, and ensure smooth communication flow within the team. The role involves reviewing recorded or live calls and meetings, scoring them based on professionalism, accuracy, and clarity, and sharing feedback for improvement. You’ll also conduct short daily team meetings or training sessions to maintain performance standards, motivate the team, and ensure everyone follows scripts and company guidelines. The ideal candidate is proactive, organized, confident in communication, and passionate about improving team effectiveness and customer experience. Key Skills Required Quality & Communication: Strong command over English and Hindi (spoken & written) Experience in call monitoring / meeting evaluation / feedback sharing Can identify tone, empathy, accuracy, and process compliance issues Confident to conduct daily briefings, refreshers, or training sessions Operational Skills: Excellent coordination and follow-up habits Capable of maintaining trackers, reports, and performance sheets Good understanding of team dynamics and performance management Technical Skills: Comfortable with Google Sheets, Drive, Docs, and CRM dashboards Can handle call recordings / meeting recordings efficiently Familiar with Zoom / Meet / WhatsApp Business tools Personality Traits: Observant, fair, and professional Calm yet assertive when delivering feedback Consistent, disciplined, and team-focused Self-driven with leadership and training instincts
We are looking for a proactive and sharp Tech Support Executive who can assist customers with product usage, troubleshoot issues, and provide fast technical resolutions across WhatsApp, Email, and Ticket System. This role involves both technical troubleshooting + professional communication. Key ResponsibilitiesHandle customer queries through WhatsApp, Email, and CRM support system. Diagnose product issues related to login, automation, payments, access, or dashboard errors. Guide users step-by-step to resolve KYC, onboarding, and integration issues. Raise technical bugs to the development team with clear documentation, screenshots, and logs. Maintain support records, ticket history, and resolution notes. Follow up with users until the issue is fully resolved — zero-pending support policy. Create quick FAQ responses, help articles, and support templates to speed up resolution. Coordinate with the tech team to improve system stability and reduce repeated issues. Required SkillsGood written & verbal English/Hindi communication Basic understanding of web dashboards, APIs, CRMs, Google Sheets, email setup etc. Ability to troubleshoot logically and quickly identify the root cause Experience with ticketing tools / CRM is a plus Knowledge of automation tools (Automa / Zapier / Webhooks) is an advantage Must be comfortable handling customers professionally Work StylePatient, polite, and solution-oriented Able to work independently without constant supervision Always keeps customers updated until closure Maintains confidentiality and data safety