2 - 7 years
3 - 6 Lacs
Posted:3 hours ago|
Platform:
Work from Office
Full Time
The purpose of this role is to ensure the growth and profitability of assigned current account relationships. The focus is on building value and cross-selling relevant products and services to enhance the overall customer relationship.
As a Relationship Manager, your key responsibilities include:
- Engaging with customers through personal visits at predefined intervals.
- Offering specialized assistance to resolve customer queries and address service requirements promptly.
- Identifying opportunities to enhance the relationship value by providing suitable banking products, including those for family and business needs.
- Understanding the customer's business profile and requirements to recommend products such as Trade Finance, Forex, Cash Management Services, Loans, and Insurance.
- Encouraging the migration of transactions to digital banking channels based on customer preferences.
- Participating in central initiatives to maintain portfolio health, activate accounts, and ensure balance maintenance.
To be eligible for this role, you should have:
- At least 1 year of relevant experience, with exposure to banking preferred.
- Graduation or higher education.
- Strong sales and influencing skills.
- Knowledge of banking products and processes.
- Effective planning and organizational skills.
- Excellent communication abilities.
- Awareness of competition and current trends in the financial industry.
- Experience collaborating with various stakeholders, including customers, branch banking teams, TPP teams, and asset teams.
Bandhan Bank
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