🧑‍💼 Job Title: Voice Process Executive – Day Shift- Call/ whats app :7420010192 🕒 Shift Timing: Day Shift (9:30 AM – 6:30 PM IST) 🏢 Location: Yerwada 📋 Job Summary: We are hiring a Voice Process Executive to handle inbound and/or outbound calls, assist customers, and ensure a high level of service delivery. This is a day shift role ideal for candidates with strong communication skills and a customer-first attitude. 🎯 Key Responsibilities: Handle customer queries via voice calls in a professional and courteous manner. Provide accurate information about products/services and resolve issues efficiently. Maintain call logs and update CRM systems with relevant details. Meet daily call targets and quality benchmarks. Escalate unresolved issues to the appropriate department. ✅ Requirements: Excellent verbal communication skills in English and/or regional languages. Prior experience in a voice-based BPO or customer service role preferred. Ability to work in a fast-paced environment and handle pressure. 💼 Qualifications: Minimum HSC or Graduate in any discipline. Freshers are welcome; training will be provided. 💰 Salary: [Insert Salary Range] + Incentives 🌟 Perks & Benefits: Fixed day shift with weekends off (as per company policy). Incentives based on performance and attendance.

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Voice Process Executive