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4.0 - 9.0 years

5 - 12 Lacs

Gurugram

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Hiring for Technical Writer (5Working Day) Experience : 4+years Budget : Upto 12LPA Location : Gurgaon Skills : Tech. writing, SME, Documentation creation, research and analysis, Technical API If Interested share your resume on hre@raymoon.in Thanks

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3.0 - 6.0 years

3 - 8 Lacs

Ahmedabad

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Job Summary: We are seeking a highly skilled Business Analyst with a strong focus on technical documentation writing to join our dynamic team. The ideal candidate will have a deep understanding of business processes, excellent analytical skills, and a proven ability to translate complex technical concepts into clear, concise, and user-friendly documentation. This role will involve close collaboration with cross functional teams including product managers, developers, and UX/UI designers to ensure that all technical documentation meets the highest standards of accuracy and clarity. The candidate should also be well-versed with AI tools and their usage to enhance documentation quality and efficiency. Key Responsibilities: Technical Documentation: Develop, write, and maintain comprehensive technical documentation, including but not limited to user guides, API documentation, system manuals, process flows, and configuration guides. Create and manage templates for various types of technical documents to ensure consistency across all documentation. Ensure all documentation is accurate, up-to-date, and accessible to stakeholders. Collaborate with development teams to understand product functionalities and translate them into clear technical documents. Business Analysis: Gather, analyse, and document business requirements from stakeholders, ensuring alignment with business goals. Conduct gap analysis and identify areas for improvement in business processes. Prepare detailed functional specifications and use cases to guide development teams. Work with UX/UI designers to ensure that the user experience is consistent with documented requirements. Collaboration and Communication: Act as a liaison between business stakeholders and technical teams to ensure clear communication and understanding of project goals. Facilitate meetings and workshops to gather and refine requirements and discuss technical documentation needs. Provide regular updates on documentation progress to project stakeholders. Quality Assurance: Review and edit documents created by other team members for clarity, accuracy, and completeness. Ensure that all documentation adheres to company standards and industry best practices. Test and validate that the documentation aligns with the actual product functionality

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3.0 - 5.0 years

2 - 5 Lacs

Pune

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Job Information Job Opening ID ZR_1995_JOB Date Opened 16/06/2023 Industry Technology Job Type Work Experience 3-5 years Job Title Tech Writer City Pune Province Uttar Pradesh Country India Postal Code 201301 Number of Positions 1 We have a position for a Tech Writer based in Pune with extensive experience in API documentation and Github. Need to have worked extensively on Swagger, Postman and have understanding of APIs at a conceptual level. This is urgent as we have had this position open for more than 2 months now and we are unable to hire for it. Please do not suggest someone who is not an EXPERT at the technologies and tools mentioned above. Experience Level is 6 to 8 Yrs. Work from clients location in Pune check(event) ; career-website-detail-template-2 => apply(record.id,meta)" mousedown="lyte-button => check(event)" final-style="background-color:#2B39C2;border-color:#2B39C2;color:white;" final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered=""> I'm interested

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10.0 - 15.0 years

10 - 20 Lacs

Pune

Remote

Own technical documentation, including user manuals, installation guides, API documentation, release notes, SOPs, and tech specifications. Work with developers and product managers to gather information and understand products in-depth.

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3.0 - 6.0 years

5 - 10 Lacs

Bengaluru

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Indias fastest growing FinTech Company, IBSFINtech is looking for a smart techie who is passionate about exciting growth in the FinTech space and believes in quality driven working methodology for the Software Engineer role at the company. We are seeking a detail-oriented and experienced Technical Documentation Writer to join our team. The ideal candidate is a skilled communicator with a passion for translating complex technical information into clear, concise, and user-friendly documentation. In addition to developing high-quality written content, this role will also support the implementation and utilization of learning technologies to enhance internal and end-user training initiatives. Role & Responsibilities: Develop and maintain high-quality technical documentation, including: User manuals API documentation Installation guides Release notes Collaborate with cross-functional teams, including developers, business analysts and product managers, to gather requirements and translate technical concepts into accessible content. Ensure all documentation meets company standards for quality, accuracy, and consistency. Continuously review and update documentation based on user feedback and product evolution. Manage multiple documentation projects concurrently, meeting all deadlines and quality expectations. Conduct content audits and perform regular edits to ensure clarity and completeness. Must have Criteria 3-6 years of experience in technical writing, documentation development, or technical training content creation. Experience managing end-to-end projects from planning to execution. Experience producing online, searchable documentation preferred. Good to Have Criteria Experience in BFSI, Treasury, Trade Finance Experience with tools like GitHub

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2.0 - 7.0 years

6 - 8 Lacs

Hyderabad, Pune, Bengaluru

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Greetings we are looking for Technical Writer in Bangalore, Hyderabad and Pune Please Note *This is a WFO Profile in Bengaluru, Hyderabad and Pune *All the interviews are only in Walkin Mode in respective cities *Need minimum 2 year full time experience after Graduation *Trainee and internship/Trainee experience not considered Job Description • Create, maintain well-organized, up-to-date technical documents. • Works with the Managers, Engineers, SMEs and other Technical Writers to prepare concise technical process and procedural documents. • Has a clear understanding of Using Visio to produce outlines and technical diagrams. • Other duties as assigned. deployment.. Working Days 5 Salary upto 8lpa Warm Regards, Prajit Grover HR TEAM KVC CONSULTANTS LTD.

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1.0 - 6.0 years

10 - 12 Lacs

Hyderabad

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About the role We are thrilled to announce an exciting opportunity for a Technical Writer to join our team as a foundational member of Orica's new Hyderabad Technology Centre . This role is pivotal in creating high-quality technical documentation for our global technology teams, with a significant focus on developing, implementing, and managing technical documentation and training materials. Orica is establishing this new global hub in Hyderabad to play a critical role in our Technology Centre network. The hub will provide efficient and skilled engineering and technical services, supporting Oricas global Technology Network through services such as engineering and drafting, technical writing, customer technical support, and technical project support. Join us in this exciting venture and be a part of a team that drives innovation and excellence in technical services worldwide. Apply now! What you will bring Advanced proficiency in English (oral and written) as it is the global business language of Orica. Bachelor's degree in a relevant field (e.g. Mechanical, Mining Engineering, Mechatronics) Minimum of 3 years of related work experience as a Technical Writer Ability to comprehend and articulate complex technical concepts. Proficiency in using technical writing tools and related software (e.g. Microsoft Office, Adobe Creative Suite, Confluence, Lotus Notes, Open Text) Strong attention to detail and the ability to produce error-free documentation. Familiarity with current industry standards for technical documentation and experience in using style guides. Able to work following US business hours

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1.0 - 6.0 years

5 - 8 Lacs

Bengaluru

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Review& interpret new specifications&revisions of existingspecifications Understand all requirements for samples,workflows,testequipment Research&study products&specifications through learning,userfeedback,information improve quality of documentation Required Candidate profile Exp in editing&preparing technicaldocuments Projectmanagement skills to manage&complete several large projects whichrequire support Exp in automotive technical specifications USCAR/OEM specifications

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2.0 - 6.0 years

3 - 7 Lacs

Pune

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Work collaboratively with regulatory, quality, package engineering, document control, and product development team(s) to develop new product labelling (Label/IFU/User documentations) Understanding country specific regulatory needs Labelling design as per regulatory & business requirements Review of all labelling based on the various domestic and international requirements – including product labels, instructions for use, e-labelling, website, advertising, and promotional materials Understands impact(s) of labelling design and development as part of overall product and packaging development. Effectively engages with the project team and seeks out support when appropriate. Manages change controls for labelling release and updates. Assist in development of labelling processes and policies. Standardize labelling printing technology software and labelling formatting/templates across sites; as well as labelling content development. Fosters a collaborative environment and gains support and cooperation for ideas proposals projects and solutions to accomplish goals. Continuously builds knowledge keeping up to date on the technical or procedural aspects of labelling and labelling regulations. Utilizes good documentation practices (i.e. revision control red lining Agile release) All other essential related duties as required. Experienced with label/graphic design tools - Codesoft, Adobe Illustrator, InDesign preferred Qualification : Education - B.E/B.Tech 4 to 8 years of industrial experience in Pharma or medical device environment Relevant labelling experience, preferably within a regulated environment an advantage but not essential Knowledge of RA/QA and FDA, EU MDR requirements for packaging and labelling Knowledge of ISO 7001, ISO 15223 Strong organizational and project coordination skills PC literate and strong knowledge of Microsoft office tools are essential

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2.0 - 4.0 years

1 - 4 Lacs

Jaipur

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Role & responsibilities Develop content for product descriptions, technical documentation, case studies, technical blogs, and other marketing materials. Collaborate with subject matter experts (SMEs) to gather information and ensure accuracy of content. Translate complex technical information into easily understandable language for a non- technical audience. Edit and proofread technical documents for clarity, consistency, and accuracy. Ensure all content adheres to company style guidelines and brand voice. Conduct research to stay updated on industry trends and integrate relevant information into content. Work with the marketing team to optimize content for SEO and web usability. Preferred candidate profile Bachelors degree in English, Technical Writing, Computer Science, Engineering, or related field. Proven working experience in technical writing of software documentation. Excellent verbal and non-verbal communication skills in English. Strong analytical skills and ability to operate in a fast-paced environment.

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7.0 - 12.0 years

10 - 15 Lacs

Kochi, Chennai, Bengaluru

Hybrid

Greetings from Aspire Systems!! We would like to give an opportunity again for your super talent. Aspire Systems is a global technology services firm serving as a trusted technology partner for our customers. Position: Business Analyst - Technical Job Location: Chennai /Bangalore/ Hyderabad / Kochi Work Location : Aspire Systems premises Job Type : Permanent Experience: 7 to 12 Years Notice Period: 0 - 30 Days - Immediate preferred Please share the profile if you are interested at safoora.imthiyas@aspiresys.com / Immediate joiners call on 9384788107 for immediate response. Required Skills and Experience: Experience: 7+ years in BA Gather requirements by collaboration with Business users, Architects and SMEs and create mockups for the final product. Communication with stakeholders and ensure all the requirements are captured for features, functionalities and communicate the deadlines, and other details. Able to identify Technical and Application dependencies and communicate to the business in timely manner. Verify the product meets customer needs by reviewing feedback from customers / Business Users or conducting usability testing. Create prototypes and other proofs of concepts and get it reviewed for feasibility. Prioritize product backlog based on their business value, estimate the efforts required, and the communicate to the team. Assisting the development team in clarifying requirements and helping them to understand the business use case. To ensure that developers understand each project's requirements, coordinate with them. Communication of project status and roadblocks with other members of the team. Sprint planning and resolving any technical queries. Assisting the QA team and validating test results. Good to Have: Understanding and knowledge of Sales Force system Experience / Knowledge in Insurance Domain Experience in JIRA

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2.0 - 7.0 years

8 - 10 Lacs

Noida

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Responsibilities: Strong project management skills, with the ability to prioritize tasks, meet deadlines, and manage multiple projects simultaneously. Research, gather, and organize technical information from various sources, including subject matter experts, product specifications, and hands-on experimentation Create and maintain high-quality written documentation from relevant stakeholders (Technical support team and Product owners) Collaborate with cross-functional teams, including the Technical support team and Product owners, to ensure the accuracy and completeness of documentation Develop and maintain a consistent tone, style, and voice across all documentation, adhering to established writing standards and guidelines Edit and proofread documentation for clarity, accuracy, grammar, and adherence to AfterShip standards Manage document lifecycle, including version control, updates, and archiving of obsolete content Translate complex technical concepts into user-friendly content that is easy to understand and follow Determine the best delivery method and create multimedia content, such as instructional videos, diagrams, and interactive tutorials, to supplement written documentation (e.g., videos, flow charts, infographics) Stay up-to-date with industry trends, best practices, and emerging technologies to continuously improve documentation quality and effectiveness Provide training and guidance to internal teams on using and interpreting technical documentation effectively Qualifications: Bachelor's degree in Technical Writing, English, Computer Science, Engineering, or a related field Proven experience as a technical writer, preferably in a technology-driven environment Excellent writing, editing, and communication skills, with a keen eye for detail. Strong analytical and problem-solving abilities, with the capacity to comprehend complex technical concepts Ability to work independently and collaboratively in a fast-paced environment, managing multiple projects simultaneously Experience with Agile development methodologies and project management tools (e.g., Notion, Freshdesk, JIRA, etc) is a plus A portfolio of previous writing samples and documentation projects is highly desirable Sanchi- 8168584892

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2.0 - 5.0 years

4 - 8 Lacs

Bengaluru

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As a Technical Writer (Information developer), you will be responsible for writing and publishing high-quality documentation for the IBM Power Systems server, AIX, and related products. Decipher technical documents for Power Hardware or associated Software and be able to write procedures and documents required for client reference. Gather inputs from development/engineers, document the features/defects, and publish documentation in IBM Documentation. Work on automation where possible and think of process improvements. Work end-to-end on release cycles from analysis of requirements up to publishing content. Work collaboratively with team members, leads, developers, quality engineers, product managers, editors, and usability experts to document our products and make our products easier to use. Ability to use IBM guidelines, correct grammar, and style guide and document accordingly. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 5-13 years of relevant industry experience, Good communication and interpersonal skills Ability to decipher technical documents and write from a user perspective. Ability to quickly pick up tools and knowledge in the ever-changing environment and deliver as per schedule with quality. Documentation Development Life Cycle knowledge. Technical documentation knowledge using DITA XML, Markdown, Git, and GitHub. Preferred technical and professional experience Knowledge about Cloud technologies and emerging trends Contextual help and Online help development with Embedded User Assistance (EUA) Progressive disclosure Testing GUI/product/help function Required Education

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2.0 - 7.0 years

5 - 15 Lacs

Chennai

Hybrid

Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. Sagent powers servicers and consumers. You power Sagent! About the Opportunity: Work with product managers, business analysts, and engineers to produce and maintain documentation as follows Release Notes Process documentation User Guides Integration Guides API Developer Guides In platform documentation (tooltips, instructions, etc.). Build and maintain client aids that go beyond traditional documentation, such as online video, demos, guided tours, and other educational techniques. Translate complex software concepts into communication that is engaging and understood by users. Act as an editor to ensure consistency in documentation. Understand current documentation processes Understand tools used: Microsoft Suite and MadCap for content management & publishing Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Hybrid workplace options, Group Medial Coverage, Group Personal Accidental, Group Term Life Insurance Benefits, Flexible Time Off, Food@Work, Career Pathing and much, much more!

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5.0 - 9.0 years

5 - 9 Lacs

Kolkata

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About Us Zuru Tech is digitalizing the construction process of buildings all around the world. We have a multi-national team developing the worlds first digital building fabrication platform, you design, we build it! We at ZURU develop the Zuru Home app, a BIM software meant for the general public, architects, and engineers, from here anyone can buy, design, and send to manufacturing any type of building with complete design freedom. Welcome to the future! What are you Going to do? Editing and proofreading: Review and edit content to ensure clarity, consistency, and accuracy. Making sure the content communicates the right technical details clearly for all readers. Collaboration: Work closely with subject matter experts, such as engineers and software developers to improve their English communication skills (written and spoken) and to raise the standard of the documents produced. Documentation creation: Develop and maintain technical documents, including user manuals, product guides, and API documentation, ensuring they are clear, accurate, and user-friendly. Content structuring: Organize and present information in a logical and coherent manner, making it accessible to both technical and non-technical audiences. What are we Looking for? 5+ years of experience as Technical Writer. Time management : Independent and able to manage their own schedule Self-starte r: Takes initiative to research different approaches of adding value to the team Adaptability and flexibility : Able to adjust to changing priorities or shifting project requirements while maintaining documentation standards. Interpersonal Skills : Excellent interpersonal skills to foster collaboration and effective communication within the team as well as diverse company-wide stakeholders. What do we Offer? Competitive compensation 5 Working Days with Flexible Working Hours Team Day Outings & Dinner Medical Insurance for self & family Training & skill development programs Work with the Global team, Make the most of the diverse knowledge Several discussions over Multiple Pizza Parties A lot more! Come and discover us!

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3.0 - 6.0 years

6 - 11 Lacs

Bengaluru

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More than 6 years of experience in Business Analysis or related experience in IT Demonstrates good learning agility to understand the Product components Responsible for analyzing and understanding of business and functional requirements Translating complex business needs and requirements in detail and be able to translate them into functional and technical specifications . Work closely with developers and end users to ensure technical and functional compatibility Conducting detailed gap analysis of a product versus the requirements and doing Impact Analysis Creates project specific planning and scope documentation and secures stakeholder sign off Perform System Testing toensure the delivery of quality product and UAT support from a functional perspective Prepare release notes for new changes/enhancement done in the system Creates end-user documentation (e.g., user guides, process flow charts, training materials) Presents complex data and analysis in an easily understood format so it is suitable across diverse groups with varying abilities Facilitates cross functional communication and recognizes need to engage other stakeholders and SME's in a project Acts as a liaison between commercial and technical functions Strong problem-solving and analytical skills Understanding of Project Life Cycle and STLC Strong team player Work in TFS/Azure DevOps, tracking user stories and managing sprints Ability to work with a sense of urgency and attention to detail Excellent oral and written communication skills Preferred Experience in SQL queries Experience in ETL/EDI processes and Reports Experience of US Healthcare payer domain Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid Experience in UML Modeling Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:click here to access or download the form. Complete the form and then email it as an attachment toFTADAAA@conduent.com.You may alsoclick here to access Conduent's ADAAA Accommodation Policy. At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.

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5.0 - 8.0 years

5 - 15 Lacs

Hyderabad

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JOB DESCRIPTION: BUSINESS SUPPORT SPECIALIST Office: Hyderabad, India Office hours: US Shift hours Department: Business Architecture & Solution Design, Navigator team Responsibilities (how we will measure success) Working within the Business Architecture & Solution Design team, you will support the implementation and management of a group wide planning and resource management solution dealing with many international stakeholders You will be involved in requirement collation, supporting improvements to our endto-end workflow solutionto streamline key interactions between teams across countries You will help setup the platform as needed to meet different requirements You will support the Operational teams in different jurisdictions in the daily use of the solution, interacting with end-users, IT and project team, ensuring global standards are maintained You’ll help prepare and maintaining various documents (test scripts, user documentation) as required by the product to agreed standards, of consistent quality and to agreed timelines You will work with colleagues and other stakeholders to investigate operational issues, problems and new opportunities, seeking effective business solutions through improvements in aspects of business areas or systems. You'll also assist in the analysis of underlying issues and their root causes, identifying available options for consideration such as new development You will assist in the updates of data as needed in the system Tasks (what does the role do on a day-to-day basis) Support the implementation and support of the task management tool by working with international colleagues and other stakeholders to continuously improve the product and business processes Investigate operational issues, problems and new opportunities; seeking effective business solutions through improvements in aspects of business areas or systems of interest. Assisting in the analysis of underlying issues and their root causes, and help identify solutions Act as a business analyst identifying and planning solutions to business problems, ensuring good use of Azure Dev Ops, for example; Clarifying requirements Drafting specifications and Acceptance criteria Developing and executing test plan scripts Support testing and UAT with country super users Facilitating stakeholder meetings and workshops, and presenting findings and actions both verbally and in writing to the business; Assist in defining user acceptance tests for new or improved business processes and the system; Work with developers to implement and test solutions that you or other team members design: Assisting in defining holistic solutions that address organisational, people, processes, information and technology aspects; justifying the solutions when supporting the development of a business case for a business change initiative. Consider opportunities and potential risks attached to suggestions you make Communicate the benefits of your recommendations across departments and help to address any uncertainty and concern Support staff and teams in making your recommended changes, including helping to resolve any issues Support training and maintenance of related materials for the wider business, engaging with teams to ensure ongoing enhancements as needed Ensuring that end-users requests are addressed within Business SLAs Key competencies for position and level • Communicates Effectively • Organisation Savvy • Being Resilient • Plans and Aligns • Demonstrates Self-Awareness • Proactive Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: • Attention to detail • Taking Ownership • Curiosity • Positivity

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15.0 - 18.0 years

20 - 25 Lacs

Kochi, Chennai

Hybrid

Job Title: Lead Business Analyst Consultant and Strategist with Project Management skills Designation: Project Manager Experience Level: 15+ years (Minimum Relevant experience BA experience 10-12 years) Location: Chennai, Kochi Notice Period: Immediate - 45 days About the Role: We are seeking an experienced and strategic Lead Business Analyst / Project Manager to join our dynamic team. The ideal candidate will have over 15 years of relevant experience and will act as a key strategist in projects. This role requires hands-on experience in business analysis deliverables, expertise in Agile methodologies, and the ability to handle the complete requirement lifecycle independently. The candidate will also act as a Product Owner, demonstrating strong PO abilities in Agile environments. Should be able to head the BA pre- sales activities including feature lists, process flow diagrams, estimations and resource loading and negotiations. Key Responsibilities: Strategic Leadership: Act as a strategist in projects, providing high-level insights and direction. Need to support multiple projects. Business Analysis Deliverables: Hands-on experience in creating and managing business analysis deliverables, including Business Requirements Documents (BRD), Functional Specifications Documents (FSD), use cases, user stories, process flow diagrams, and managing cross-functional teams. Agile Methodologies: Expertise in Agile methodologies, including Scrum ceremonies such as sprint planning, daily stand-ups, sprint reviews, and retrospectives. Requirement Lifecycle Management: Independently handle the complete requirement lifecycle from inception to delivery. Product Ownership: Act as a Product Owner with strong abilities in Agile, model, managing product backlog and prioritization. BA Tools and Techniques: Proficiency in business analysis tools and techniques, including wireframing and product backlog maintenance. Stakeholder Engagement: Engage with stakeholders to gather requirements, provide updates, and ensure alignment with project goals. Team Management: Manage and mentor a team of Business Analysts, providing training and guidance. Pre-Sales Support: Work closely with the pre-sales team to drive client calls, gather requirements, and provide inputs for estimations. Initiative and Innovation: Take initiative in driving projects forward and contribute innovative solutions to business challenges. Independence and Motivation: Demonstrate the ability to work independently and be a self-motivator. Qualifications: 10-12 years of relevant experience in business analysis. Proven experience as a strategist in project environments. Hands-on experience with business analysis deliverables. Expertise in Agile methodologies and Scrum interactions. Strong Product Owner abilities in Agile settings. Familiarity with business analysis tools and techniques. Experience in wireframing and maintaining product backlogs. Excellent stakeholder engagement and communication skills. Demonstrated ability to manage and mentor a team of Business Analysts. Interested candidates can share their updated resume at megha.chattopadhyay@aspiresys.com

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3.0 - 8.0 years

6 - 10 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

Work from Office

#2+ yrs exp. in technical writing for SaaS, AI, developer-focused products #Translate complex concepts into user-friendly content #Writing API documents developer guides, manuals with Swagger, Postman, ReadMe *Creating video or technical blog content Required Candidate profile *Exp. with AI-driven SaaS products, APIs, and data automation platforms *Knowledge of Python, JavaScript, GitHub, JIRA For Future contact:9500996913

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0.0 - 2.0 years

2 - 2 Lacs

Chennai, Coimbatore

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Were looking for a Technical Writer to create internal user manuals and training documentation that will help our employees effectively use Red Taxi's system and internal tools. If you're someone who enjoys simplifying complex processes and has a flair for clear, precise writing, this is the role for you. Job specifications: About the Role We are looking for a Technical Writer to join our team and take ownership of internal documentation efforts. This role involves creating user manuals and standard operating procedures to support the effective use of Red Taxi's internal systems and tools by employees. You will work closely with product, development, and support teams to translate technical information into clear, user-friendly documents that promote knowledge sharing, reduce support dependencies, and improve onboarding and training efficiency. Key Responsibilities Create and maintain user manuals, SOPs, and process documentation Gather information from product, development, and support teams Translate technical processes into clear, accessible content Develop visual aids such as screenshots, diagrams, and process flows Conduct knowledge transfer (KT) sessions or walkthroughs for internal teams Review and revise content based on feedback and system changes Required Skills & Qualifications 02 years of experience in technical writing or related content development Strong written and verbal communication skills Basic understanding of the Software Development Life Cycle (SDLC) Bachelor's degree in English, Communication, Technical Writing, or a related field Ability to quickly learn complex tools and processes Proficiency in MS Word, Google Docs, or equivalent documentation tools Strong attention to detail and organizational skills Preferred Skills Familiarity with Agile methodologies Experience with technical writing tools and visual documentation Exposure to software development or QA environments Why Join Us Opportunity to contribute to scalable internal documentation from the ground up Work closely with cross-functional teams in a growing mobility tech environment Be part of a team focused on knowledge sharing, employee enablement, and operational efficiency

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2.0 - 7.0 years

20 - 25 Lacs

Bengaluru

Hybrid

About Business Unit The Product team forms the crux of our powerful platforms and helps connect millions of customers worldwide with the brands that matter most to them. This team of innovative thinkers develops and builds products that position Epsilon as a differentiator, fostering an open and balanced marketplace built on respect for individuals, where every brand interaction holds value. Our full-cycle product engineering and data teams chart the future and set new benchmarks for our products, by leveraging industry best practices and advanced capabilities in data, machine learning, and artificial intelligence. Driven by a passion for delivering smart end-to-end solutions, this team plays a key role in Epsilons success story. Job Description Why we are looking for you? We are seeking a detail-oriented Senior Technical Writer to enhance our documentation and communication strategies for our innovative retail market products and services. You're a problem solver with a knack for connecting with people. You'll craft clear, user-friendly technical content (API guides, user manuals, etc.) while contributing your creative expertise to make information visually appealing. This dynamic, collaborative role offers diverse communication channels and the chance to continuously grow your skills. Are you self-reliant, tech-savvy, and passionate about producing exceptional documentation & creatives. What will you enjoy in this role? Must have demonstrated ability to Technical Documentation: Partner with cross-functional teams to build comprehensive product documentation, aiming to minimize onboarding time and technical support reliance. Craft user-friendly, self-service-oriented documentation for diverse clients (technical and non-technical). Tailor content to various client needs, ensuring accuracy and completeness through rigorous quality checks. Continuously improve documentation quality and usability by actively seeking feedback and adapting to changing technology, standards, and internal processes. Demonstrate strong communication skills to translate complex information into clear, understandable content. What will you do? Troubleshoot and document solutions for integration challenges, taking ownership of the entire documentation process. Conduct in-depth testing of product features (UI, backend systems, APIs) to gain technical knowledge and enhance documentation accuracy. Utilize developer tools to ensure reliability of documented features. Technical documentation: Create clear and concise documentation, including API docs, user guides, in-product help, and release notes tailored to our retail products. Collaboration: Engage with product managers, developers, and other stakeholders to gather insights and translate technical concepts into language that is easy for consumption. Review: Conduct reviews of content across your assigned projects, ensuring consistency with style guides and alignment with Epsilons quality standards. Product knowledge: Develop an in-depth understanding of our technology and product features, enabling effective communication and documentation creation. Communication: Maintain professional and clear communication within the team and with external stakeholders, fostering a collaborative environment. Leadership: Lead technical writing initiatives for assigned projects and products. Troubleshooting: Document solutions for integration challenges to support seamless product deployments. Qualification 3- 9 years experience in Technical Writing documenting SaaS/Cloud/Data-driven/Enterprise client software. Proficient in: Wiki, Confluence, MS Word, Agile methodology. Familiarity with tools like FrameMaker, RoboHelp, SnagIt, HTML (desired). Experience with public cloud (AWS, Azure, GCP), scripting/programming languages (desired). Knowledge of RDBMS, SQL/NoSQL (plus). Hands-on product testing & UI/behavior documentation. Proven technical writing experience in the retail market or related fields. Familiarity with SaaS, cloud, and data technology. Experience with Git-based documentation. Expertise in API documentation. Proficiency in tools like RoboHelp, Readme, and SnagIt. Competency in minimalist documentation design and information architecture. Strong organization skills for managing and prioritizing tasks. Excellent problem-solving skills and ability to document solutions effectively. Campaign tool experience (highly preferred). Education: Bachelor's degree in technical field (CS, Engineering) or related writing discipline (English, Communications). Enrolled in relevant degree program (considered). Technical writing certifications (preferred).

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5.0 - 8.0 years

4 - 7 Lacs

Pune

Work from Office

Role Purpose The purpose of this role is to create content to convey complex, technical information to users using multiple techniques (writing, illustrations etc) as per client requirements and applicable quality standards Do 1. Prepare new technical content or update it for the clients Interact with SME (internal or Client) to gather and understand the client requirements (target audience), product documentation requirements as well as any specific content writing guidelines available specific to domain (eg, Oil & Gas or Aerospace) or as per industry standards Identify the list of documents (FAQs, product or software manuals, SOPs etc) to be prepared for the client Identify the appropriate authoring tools to be deployed Research, design, illustrate, write, revise, and edit high quality and user-friendly print documentations and manuals for end users of the clients Maintain and follow project tasks allocated including checklists and manage version control as per quality framework Deliver No. Performance Parameter Measure 1. Technical Writing Project process adherence tasks allocated, checklists, quality standards First Time Right (FTR) On-time release of the document (rework within time) Error free work/ Number of reviews Client feedback Mandatory Skills: Technical Writing. Experience5-8 Years.

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5 - 6 years

5 - 8 Lacs

Gurugram

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Developing and updating content in the required documentation deliverables in collaboration with the Agile team members. Resolving documentation bugs.

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2 - 7 years

3 - 8 Lacs

Ahmedabad

Work from Office

ENVALE SYSTEMS PVT. LTD. is looking for Technical Writer to join our dynamic team and embark on a rewarding career journey Writing, editing, and proofreading technical documentation, including user manuals, product specifications, and process documentation Collaborating with cross-functional teams, to gather information and ensure accuracy of technical documentation Conducting research and gathering information from subject matter experts to develop technical documentation and other materials Organizing and managing documentation, including updating and maintaining document libraries and version control systems Creating and maintaining templates, style guides, and other documentation standards to ensure consistency and clarity of technical documentation Ensuring technical documentation meets regulatory and compliance requirements Publishing technical documentation in various formats, including online help, PDFs, and printed materials Should have excellent writing and editing skills, as well as strong attention to detail and the ability to explain complex technical concepts in clear and concise language Strong research and analytical skills Key Skills : First hand experience of writing Specification Documents, Technical Documentation, Use Cases, User Manual etc. Knowledge of Darwin Information Typing Architecture (DITA), XMetaL desirable.

Posted 3 months ago

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4 - 9 years

3 - 8 Lacs

Noida

Work from Office

SupplyCopia Software Services Private Limited is looking for Technical Writer to join our dynamic team and embark on a rewarding career journey Writing, editing, and proofreading technical documentation, including user manuals, product specifications, and process documentation Collaborating with cross-functional teams, to gather information and ensure accuracy of technical documentation Conducting research and gathering information from subject matter experts to develop technical documentation and other materials Organizing and managing documentation, including updating and maintaining document libraries and version control systems Creating and maintaining templates, style guides, and other documentation standards to ensure consistency and clarity of technical documentation Ensuring technical documentation meets regulatory and compliance requirements Publishing technical documentation in various formats, including online help, PDFs, and printed materials Proven working experience in technical writing of software documentation Excellent written skills in English Strong working knowledge of Microsoft Office Write easy-to-understand user interface text, online he

Posted 3 months ago

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