US Mortgage - Quality Manager

Job Title:

About the Role:

Post Quality Manager US Mortgage - Work from Office

Location – Bangalore / Pune

Job Shift – Night Shift (7 Pm to 5 Am) – 5 Days Working

US Mortgage Experience is Mandatory

Key Responsibilities:

• Lead the quality control review process

  for Scratch & Dent mortgage loans to assess underwriting errors, compliance issues, and investor eligibility.
• Conduct QM/ATR compliance reviews to validate adherence to CFPB regulations, ensuring loan origination and underwriting meet federal and state requirements.
• Perform comprehensive foreclosure, bankruptcy, loss mitigation, and loan modification reviews to ensure compliance with investor guidelines and regulatory requirements.
• Conduct title reviews to identify title defects, liens, encumbrances, and ownership issues, ensuring clear and marketable title.

• Evaluate loans for compliance fails, including HPML (Higher-Priced Mortgage Loans), High-Cost loans, TRID tolerance violations, TILA (Truth in Lending Act) discrepancies

  , finance charge miscalculations, state regulation failures, and point and fee errors.
• Develop and implement quality control procedures, policies, checklists, and reporting to enhance the mortgage servicing review process.
• Collaborate with underwriting, risk, legal, compliance, and audit teams to identify risk trends and develop training and corrective action plans.

• Ensure adherence to investor guidelines (e.g., Fannie Mae, Freddie Mac, FHA, VA, private investors) in Scratch & Dent loan assessments.

• Perform root cause analysis of defects

  , recommend solutions, and drive process improvements.
• Provide training and guidance to quality control analysts and servicing teams to improve loan quality and compliance awareness.
• Monitor regulatory changes in mortgage servicing, QM, ATR, foreclosure, bankruptcy, loss mitigation, modification, title review, compliance fails, and secondary market guidelines, ensuring policies and procedures remain up to date.
• Report findings and key performance indicators (KPIs) to senior management and stakeholders.

Requirements:

• 5+ years of experience in mortgage quality control, underwriting, compliance, or risk management within US mortgage servicing

  .

• Deep knowledge of Scratch & Dent loan review, QM/ATR regulations, foreclosure, bankruptcy, loss mitigation, modification, title review, and CFPB mortgage servicing guidelines.

• Strong knowledge of title review processes, title defects, and resolution strategies.
• Expertise in identifying and resolving compliance fails, including HPML, High-Cost loans, TRID tolerance, TILA, finance charges, state regulation fails, and point and fee miscalculations.

• Familiarity with GSE (Fannie Mae, Freddie Mac), FHA, VA, USDA, and non-QM mortgage products.

• Strong understanding of loan origination systems (LOS), servicing platforms, and QC tools.