Senior Support Engineer Net Banking (JAVA FEBA) IDBI Intech

5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Senior Support resource at our company, you will be responsible for managing and providing advanced technical support for FEBA Retail Internet Banking, Corporate Internet Banking, and Etax applications (L2/L3). You will be resolving complex issues by analyzing logs, tables, coordinating with vendors, and guiding L2/L1 teams. Monitoring system performance, proactively addressing issues to ensure availability and reliability will also be part of your role. Key Responsibilities: - Ensure closure of VAPT, AppSec, Compliance, IS Audit items within defined TAT - Act as the primary escalation point for complex issues, maintaining stakeholder communication - Diagnose, prioritize, and resolve in...

Posted 2 days ago

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Senior Support Engineer - Net Banking (JAVA FEBA) IDBI Intech

5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Senior Support resource for FEBA Retail Internet Banking, Corporate Internet Banking, and Etax applications (L2/L3), your role involves managing and providing advanced technical support. Your responsibilities include: - Resolving complex issues by analyzing logs, tables, coordinating with vendors, and guiding L2/L1 teams. - Monitoring system performance proactively to address issues for ensuring availability and reliability. - Ensuring closure of VAPT, AppSec, Compliance, IS Audit items within defined TAT. - Acting as the primary escalation point for complex issues and maintaining stakeholder communication. - Diagnosing, prioritizing, and resolving incidents while documenting resolution...

Posted 4 days ago

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Senior Support Engineer - Net Banking (JAVA FEBA) IDBI Intech

5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

As a Senior Support resource at our company, your role will involve managing and providing advanced technical support for FEBA Retail Internet Banking, Corporate Internet Banking, and Etax applications (L2/L3). You will be responsible for resolving complex issues by analyzing logs, tables, coordinating with vendors, and guiding L2/L1 teams. Monitoring system performance, proactively addressing issues, and ensuring availability and reliability will be key aspects of your responsibilities. Additionally, you will play a crucial role in ensuring closure of VAPT, AppSec, Compliance, IS Audit items within defined TAT. You will be the primary escalation point for complex issues and maintain stakeho...

Posted 2 months ago

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