Transition Manager

Company: Global Operations Centre

Title: Mobilization & Transition change manager (project manager)

Location: Hyderabad and Gurugram

CTC: Up to 28 lacs

The key responsibilities of the role include:

• End to end Vendor transition to Google platform
• Engage with business leads to independently drive new business workshops to gain process understanding and associated risks
• Coordinate and partner with multiple stakeholders, including operations leadership, throughout the transition process
• Work with multiple domains experts and create insights for leadership approvals
• Independently analyze workflows, engage the right teams for analysis, and create meaningful insight
• Assess the technical scope of work/projects, including application development, data analytics, and engineering, for creating the right operating model and assessing workflow maturity
• Perform excellent Gap analysis for new projects and create strategies for efficient transitions considering limited resources
• Independently present insights and have executive-level conversations with leaders, including Directors
• Proactively evaluate the risks associated with transitions and create comprehensive plans while gaining confidence from all working partners
• Be highly motivated in using automation and the use of AI/ML tools (like Gemini) in day-to-day work and be proactive in suggesting process improvements
• Be an expert in managing global transitions and aware of cultural differences while engaging with stakeholders across the globe

Minimum Qualifications

● 8-12 years of overall work experience in Industries like e-commerce, internet, consumer, tech and telecom

● 6+ years of experience in managing core Mobilization & Transitions- end to end transition management MANDATORY EXPERIENCE

● Stakeholder Engagement & Facilitation: Effectively engaging and collaborating with diverse

stakeholders, including SMEs and leadership, and skillfully facilitating workshops

● Analytical & Strategic Thinking: Analyzing complex processes, generating strategic insights, and

aligning transition plans with organizational goals

● Effective Communication: Clearly and confidently communicating with various audiences,

including executive presentations and high-level discussions

● Risk Management & Problem-Solving: Proactively identifying, assessing, and mitigating risks, and

effectively resolving issues during transitions

● Project Management & Business Acumen: Planning, organizing, and executing transition projects

efficiently with a strong understanding of business context

● Technical Proficiency & Innovation: Understanding technical aspects of projects and promoting

process improvements through automation and AI/ML awareness

Preferred Qualifications

● Past experience with process mapping and re-engineering techniques

● Project management (Agile and Scrum methodologies, PMP, PRINCE2), or transition

management frameworks (ITIL, PMI-RMP)

● Familiarity with data analysis tools and techniques (Looker Studio, Google analytics)

● Understanding of basic technical concepts related to software development and data

engineering

● Experience in assessing technical project scope, including application development and data

initiatives

● Knowledge of automation tools (Google AI Studio, NotebookLM) and experience leveraging

AI/ML for process improvement

Pls note - Any deviation from authentic details will disqualify the applicant from the process