Training and Development Manager

Job Title: Manager – Training & Development (Fashion & Retail Industry)

Location:

Reporting To:

Position Overview:

Manager – Training & Development

creative, trend-aware approach

Key Responsibilities

1. Training Needs Analysis (TNA) & Capability Mapping

• Partner with business leaders to identify skill gaps across retail, merchandising, design, manufacturing, supply chain, and corporate functions.
• Conduct structured TNA using surveys, interviews, observations, and performance data.
• Develop a

  Skills & Competency Matrix

  tailored to the fashion industry for role-based training design.

2. Training Design & Development

• Create role-specific training modules for:

• Store Teams:

  Customer engagement, styling tips, upselling, product care, VM guidelines.

• Design & Merchandising:

  Trend forecasting, seasonal collection planning, fabric/material knowledge.

• Production & Quality:

  Garment construction, quality control, compliance.

• Corporate Staff:

  Communication, project management, compliance awareness.
• Develop

  brand & product knowledge training

  for each seasonal launch, including look books and storytelling modules.
• Use blended learning methods: classroom sessions, on-the-job training, e-learning, simulations, and role plays.
• Design visually appealing, brand-aligned training aids.

3. Training Delivery

• Facilitate

  in-person and virtual sessions

  across multiple locations.
• Conduct

  Train-the-Trainer

  programs for store managers and supervisors.
• Host

  seasonal workshops

  for store teams to align with new trends and collection themes.

4. Talent Development & Career Growth

• Implement

  Individual Development Plans (IDPs)

  for high-potential talent.
• Launch leadership development pathways for retail supervisors, store managers, and emerging leaders.
• Provide one-on-one coaching and mentoring for career progression.

5. Learning Technology & Digital Training

• Maintain and update the

  Learning Management System (LMS)

  with schedules, content, and tracking tools.
• Develop

  bite-sized video learning

  and

  microlearning modules

  for quick, on-demand access.
• Incorporate

  gamification

  and interactive tools to enhance engagement.

6. Monitoring & Evaluation

• Track training participation, completion rates, and retention through post-training assessments.
• Apply the

  Kirkpatrick Model

  or similar framework to measure ROI.
• Submit quarterly reports to leadership highlighting training effectiveness and business impact.

7. Cross-Functional Collaboration

• Work with

  Marketing

  to align training with seasonal campaigns.
• Collaborate with

  VM & Retail Operations

  to ensure visual and operational standards are trained and maintained.
• Partner with

  HR Business Partners

  to integrate training into talent management strategies.

Qualifications & Experience

• Education:

  Bachelor’s/Master’s in Fashion Management, Retail Management, HR, or related field.

• Experience:

  5–8 years of L&D experience in fashion, apparel retail, or luxury retail.
• Proven expertise in

  retail fashion training

  and

  product knowledge programs

  .
• Strong facilitation, storytelling, and presentation skills.
• Understanding of fashion trends, customer behavior, and seasonal product cycles.
• Proficient in MS Office, e-learning tools, and training content creation software.

• Availability:

  6-day work week, with willingness to travel across India as required.

Key Competencies

• Creativity & innovation in training design.
• Excellent interpersonal and communication skills.
• Ability to thrive in a fast-paced, seasonal, trend-driven environment.
• Analytical thinking and data-driven decision-making.
• Passion for fashion, retail excellence, and brand growth.