Telecaller - Overseas Education

About Us:

Apollo Knowledge is a strategic business vertical within the integrated Apollo Hospitals & Healthcare group, with its interests spread across the entire Healthcare Education Services spectrum. Education, Skilling, Up-skilling, Training and Workforce Services have the potential to be key drivers of healthcare by augmenting the overall healthcare delivery value chain. This is the focus of Apollo Knowledge as a company. Our campus canvas stretches far and wide into different states of India and put together we graduate over 2000 students annually this number is set to double within next 1-2 years. With some well-established, diversified assets that exist today and some promising high-growth businesses in pipeline, Apollo Knowledge is poised to serve the ever-growing demand within key segments of healthcare both at India and internationally.

Position Overview:

We are building a dynamic telecalling team to fuel our growth in the study abroad space. As a Telecaller, you will be the first point of contact for prospective students, creating interest, qualifying leads, and scheduling counselling appointments.

No. of Positions: 24 (6 per each location)

Location:

Chennai

Hyderabad

Kochi/Bangalore

Mumbai

Key Duties / Accountabilities:

• Make outbound calls to leads generated through marketing campaigns, events, and referrals.
• Engage with students and parents to understand their aspirations and eligibility.
• Book appointments for counsellors and follow up until the meeting is attended.
• Maintain and update CRM records accurately.
• Achieve daily/weekly call volume and appointment targets.
  

Essential Qualifications & Critical Experiences:

• 24 years

  experience in inside sales, telecalling, or lead qualification ideally in education, edtech, test prep, or financial services.
• Comfortable making

  80100 calls/day

  with follow-up discipline.
• Track record of converting cold leads to qualified counselling appointments.
• Strong communication in English + at least one South Indian language (Tamil, Telugu, Kannada, Malayalam) for regional connect.
• 03 years of experience in telecalling, inside sales, or customer engagement (BPO/EdTech preferred).
• Ability to engage and persuade over the phone.
• Basic computer literacy and CRM usage skills.
  

What We Offer

• Fixed salary with attractive bonuses for successful conversions.
• Fast-track career growth opportunities into counselling or sales roles.
• Work in a vibrant, youthful, and target-driven environment.