Tele Calling Executive

Key Responsibilities

• Outbound Calls: Proactively contact potential customers to introduce products or services, explain benefits, and persuade them to purchase or schedule appointments.
• Inbound Calls: Handle incoming calls from customers, address their inquiries, provide information, and resolve complaints.
• Lead Management: Generate new leads, follow up on existing leads, and nurture them into sales.
• Customer Relationship Management (CRM): Maintain accurate records of customer interactions and update customer information in the database.
• Feedback Collection: Gather valuable customer feedback to help improve products and services.
• Sales/Performance Metrics: Meet daily, weekly, or monthly sales targets and contribute to the team's overall performance goals.

Required Skills and Qualifications

• Communication Skills: Excellent verbal communication and interpersonal skills to engage with customers effectively and clearly.
• Persuasion Skills: Ability to persuade customers, explain product benefits, and drive conversions.
• Resilience: Ability to handle objections and rejections positively and professionally.
• Technical Skills: Proficiency in using CRM software, tracking call logs, and other relevant technologies.
• Organizational Skills: Strong ability to manage multiple tasks, time, and attention to detail.
• Product Knowledge: A commitment to staying updated on product features and industry trends to provide accurate information.

Work Environment

• Telecallers typically work in an office or call center environment but may also work remotely.
• The role requires working with a high volume of calls, often using a script or guidelines provided by the company.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement
• Provident Fund

Education:

• Bachelor's (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person