Tele Calling Executive

1 years

1 - 3 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Skills Required

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description:

  • Minimum 1 Year Experience
  • Conduct outbound calls: Initiate phone calls to potential customers who have shown interest in kids' equipment or have expressed a need for such products.
  • Product information: Provide detailed information about the various kids' equipment available at the shop, including features, benefits, pricing, and any promotions or discounts.
  • Customer inquiries: Answer incoming calls from customers and address their queries regarding the products, payment methods, delivery options, and any other related information.
  • Order processing: Assist customers in placing their orders over the phone, ensuring accuracy in product selection, quantities, and customer details.
  • Upselling and cross-selling: Identify opportunities to upsell or cross-sell additional kids' equipment or related accessories to enhance the customer's shopping experience and increase sales.
  • Database management: Maintain accurate records of customer interactions, including contact details, inquiries, and sales transactions, in the shop's CRM system.

Job Type: Full-time

Pay: ₹14,000.00 - ₹25,000.00 per month

Work Location: In person

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