Tele Calling Executive

Company Overview:

Kaypee is a growing manufacturer and supplier of precision-engineered electrical and mechanical components and Transformers, serving industries across India. With over three decades of experience, we are known for quality, reliability, and customer-centric innovation. We are on a mission to strengthen our direct sales channels and reconnect with customers and partners.

Job Title: Telecaller – Sales Appointment Coordinator Location: Kim, District: Surat Experience Required: 1–2 years Salary Range: ₹12,000 – ₹22,000/month + incentives

Job Summary:

We are hiring a Telecaller to connect with potential and existing clients via phone and schedule sales appointments for our field team. This position plays a crucial role in lead conversion.

Key Responsibilities:

 Database Calling: Make daily calls to old clients, channel partners, and leads received from online platforms or exhibitions to reconnect and gauge current interest.

 Appointment Scheduling: Secure appointments for the sales team by coordinating between customer availability and sales team calendars; confirm meetings via phone and email/SMS/WhatsApp.

 Lead Tracking: Update and maintain call logs, notes, and statuses for each lead in the CRM or lead tracking sheet, and follow up as per schedule.

 Feedback & Reporting: Share regular updates on number of calls made, leads warmed, appointments booked, and rejected contacts with the management.

 Customer Interaction: Address basic queries or concerns, qualify leads by understanding their requirements, and escalate high-potential leads to the relevant sales executive.

Qualifications & Skills:

 Graduate in any stream.

 Excellent Gujarati/Hindi speaking skills.

 Basic computer skills and telephone etiquette.

Growth Path: Telecaller → Inside Sales Executive → Sales Coordinator

Job Type: Full-time

Pay: ₹12,000.00 - ₹18,000.00 per month

Language:

• Hindi (Preferred)
• English (Preferred)

Work Location: In person