Techno Functional Consultant

Inchcape Shipping Services

3 - 5 years

40 - 45 Lacs

chennai

Posted:18 hours ago| Platform:

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Skills Required

erp automation web services xml javascript management troubleshooting middleware technical support sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

Work collaboratively with cross-functional teams, including developers, product managers, and support teams.
Work with the BA/product owner to understand customer needs and challenges and to produce low-level design and realistic estimates.
Assist Senior and Lead Techno functional consultants with various tasks throughout the project/product lifecycle
Translate business requirements into technical specifications and design solutions that leverage the full capabilities of the platform.
Develop and maintain technical and functional documentation for future reference and knowledge sharing.
Provide expertise in data migration, system integration, and reporting solutions.
Conduct gap analysis and propose system enhancements to improve efficiency.
Configure high-quality and maintainable Unit4, Eyeshare, Kyriba, Sidetrade, Esker, and related integration business processes.
Implement and roll out configurations globally across the product suite as part of the deployment plan.
Conduct thorough testing as per documented acceptance criteria and support user acceptance testing and cross-product integration tests to ensure solution quality and a seamless user experience.
Offer L3 technical support, troubleshooting for complex issues, and Hypercare during deployment

Propose/follow SOP for individual deployment and releases, or coordinate with the release management team for planned deployment and releases.
Practice DevOps with automation automation-first mindset, with an excellent understanding of branching strategies, version control, best configuration, coding, testing practices, build management, CI/CD pipeline.
Stay updated with the latest SaaS trends and technologies to provide innovative solutions.
Ensure compliance with industry standards and best practices.
Ensure Agile methods are adopted, including the appropriate and prompt update of JIRA and Confluence
Ensure effective participation in Scrum ceremonies, including daily stand-up, sprint review, sprint planning, and sprint retrospective.
Demonstrate a growth mindset, look for opportunities to collaborate with your peers, and continuously improve how we operate and deliver value to the business.
Participate in user training and knowledge transfer activities.
Root cause analysis of problems and implement permanent solutions for the resolution of the root cause

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