Technical Writer

As a Technical Writer at OvalEdge, you will play a crucial role in documenting product release notes and functionality. Your responsibilities will include: - Writing comprehensive product release notes covering new features, enhancements, bug fixes, and migration issues. You will utilize tools like Google Docs and GitBooks for managing and publishing. - Providing detailed explanations of new features with examples, flowcharts, and screenshots using tools like Snag It. You will also update existing documentation with enhancements and create "how-to" guides outlining features and business use cases. - Developing installation documents for Virtual Machines, Containers, and Cloud environments across Windows and Linux platforms. You will also create integration and configuration guides for systems like Google, Microsoft, Slack, Tomcat, MySQL, and MariaDB. - Writing comprehensive API documentation, including endpoint descriptions, request and response formats, authentication details, and usage reports. You will also prepare performance and vulnerability reports for significant releases, highlighting key metrics and security. - Crafting concise, context-sensitive help content for the application's features, screens, and fields to ensure users receive relevant information. You will collaborate closely with product managers, developers, and QA teams to understand features and requirements, as well as test features to ensure accurate documentation. Required Skills and Qualifications: - Strong command of English with excellent grammar and the ability to simplify complex concepts. - Familiarity with databases, data governance principles, and related technical knowledge. - Experience using Google Docs, GitBooks for content management, and Snag It for visual documentation. - Proven ability to create user-friendly installation, integration, and configuration guides. - Ability to test and understand software features to provide accurate documentation. - Strong communication and collaboration abilities, working effectively with cross-functional teams. Qualifications Background: - Master's in marketing and Bachelor's degree in Computer Science, Information Technology, or a related field. - 8-10 years of hands-on experience in IT Product Organizations.,