Technical Support - Proficient

🚀 Join Inspiroz IT Team as a Technical Support – Proficient 🚀 Location : Ghansoli, Navi Mumbai Company : Inspiroz IT Services Pvt. Ltd. At Inspiroz , we are on the hunt for a Technical Support – Proficient to be the hero our clients need! If you're a tech enthusiast with a knack for problem-solving and a passion for exceptional customer service, we want you on our team. You'll provide top-tier remote support, keep our clients' systems running smoothly, and ensure their tech infrastructure is always in top shape. What You'll be doing: 🔧 Solve complex tech issues : From installation to troubleshooting, you’ll be at the forefront of resolving technical challenges. 📋 Monitor and manage tasks : Complete daily checklists, manage work queues, and ensure ticket resolution by the end of your shift. 💬 Deliver top-notch technical support : Provide exceptional remote assistance with a focus on clarity and empathy. 🤝 Collaborate with your team : Work in a collaborative, team-oriented environment to share knowledge and deliver solutions. What We Need From You: 🎓 Education/Certifications : Bachelor's degree or certifications like A+, N+, CCNA, Microsoft (preferred) 💼 Experience : 3+ years in IT/ Technical support. 🖥️ Technical Expertise : Windows Server & Desktop Devices Apple Devices (Mac, iPad, iPhone) Remote Access Tools (Automate) Ticketing Systems (ConnectWise Manage) Active Directory, File & Printer Servers Office 365/Google Suite Admin Networking & Switches Hardware & Software Installation/Troubleshooting Ideal Candidate Traits: A positive, energetic attitude with a genuine passion for technology Excellent communication skills (verbal & written) A true team player with a focus on resolving the issues If you're ready to take your technical support career to the next level with Inspiroz, sahre your updated resume on samruddhi.s@inspirozit,com🔥 #itrecruitment #talentacquisition #technicalsupport #ITsupport #learningoriented #goodcommunication #greatopportunity #techies #inspirozit #hiring Show more Show less