Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in surat
>
Arham Web Works
>
Technical Support Intern

Technical Support Intern

Arham Web Works

1 - 6 years

0 Lacs

surat

Posted:3 days ago| Platform:

Apply

Skills Required

computer science basic intern networking operating systems saas ticketing tools troubleshooting internship technical support

Work Mode

Work from Office

Job Type

Internship

Job Description

Job Description

We are looking for a motivated

Technical Support Intern

to assist our team in resolving customer queries and providing technical support for SaaS applications. This internship is ideal for freshers or recent graduates who want to gain hands-on experience in technical support and customer success.

Job Type:

Internship (Full-time)

Number of positions:

Working Days:

Monday to Friday

Office Time:

9 AM to 6 PM

Candidates must be from Gujarat.

Responsibilities

Respond to basic technical queries via chat, email, or phone under guidance.
Assist in troubleshooting SaaS application issues like access, performance, and integration problems.
Guide customers through step-by-step solutions with clarity.
Document queries, resolutions, and troubleshooting steps in ticketing systems.
Collaborate with senior support or development teams for escalated issues.

Qualification and Minimal Requirements

Fresher or up to 1 year of experience in technical support (internship/academic exposure accepted).
Basic understanding of SaaS platforms, networking, operating systems, and troubleshooting.
Strong communication and problem-solving skills.
Familiarity with ticketing tools like Zendesk, Freshdesk, or similar is a plus.
Currently pursuing or recently completed a degree/diploma in IT, Computer Science, or related field.

More Jobs at Arham Web Works

Technical Support Executive

Surat

1 - 3 yrs

INR 1 - 2 Lacs

Junior UI/UX Designer

Surat

1.0 - 4.0 yrs

INR 3 - 6 Lacs

PHP Laravel Developer

Surat

2.0 - 5.0 yrs

INR 4 - 7 Lacs

UI/UX Designer

Surat, Gujarat, India

Experience: Not specified

Salary: Not disclosed

Junior PHP Developer

Surat, Gujarat, India

1.0 - 1.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.