Technical Support Engineer

Wipro Limited is a leading technology services and consulting company dedicated to developing innovative solutions that cater to clients" most intricate digital transformation requirements. With a comprehensive range of capabilities in consulting, design, engineering, and operations, we assist clients in achieving their most ambitious goals and establishing sustainable business practices. Our global presence spans over 65 countries with more than 230,000 employees and business partners committed to helping customers, colleagues, and communities thrive in an ever-evolving world. As a Network Engineer, you are expected to have 1 to 3 years of experience in Network Engineering within an Enterprise Company. Your responsibilities will include utilizing Network Management Tools, conducting deep packet level troubleshooting, and demonstrating proven expertise in network engineering and administration. You should possess a strong understanding of network infrastructure and hardware, along with extensive experience in Route/Switch configurations. Proficiency in troubleshooting, network diagnostics, and network analytics tools is essential, particularly with Cisco and Extreme Routers and Switches. In this role, you will be responsible for administering and managing Wipro LAN & WAN as part of the Global Network Project Implementation Team. Your duties will involve implementing and configuring various network devices such as Routers, Switches, NMS Tools, and Wifi Devices from different manufacturers, primarily Cisco and occasionally Avaya / Brocade. You will configure and implement network devices according to hardening guidelines and project requirements, as well as troubleshoot network and security issues based on defined project scopes. Proficiency in Basic English is required, and you will be required to work onsite at various Wipro locations including San Angel, Santa Fe, and Av. Chapultepec on a rotating basis from Monday to Friday. If you have 1-3 years of experience in Technical Support and are looking to embark on a journey of reinvention, Wipro offers a dynamic environment where you can evolve your career and skills. We are committed to building a modern Wipro and serving as an end-to-end digital transformation partner with ambitious goals. Join us in embracing change and designing your own reinvention. Applications from individuals with disabilities are encouraged and warmly welcomed. Come to Wipro and realize your ambitions.,