Technical Support Engineer

2 - 6 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

You are looking for a Technical Support Engineer/Lead with a minimum of 2 years of experience in IT Services. The role is based in Mohali, Punjab, India. The working hours are flexible with a 5-day work week. The salary ranges from Rs. 300,000 to Rs. 1,200,000 LPA. Key responsibilities include providing technical support within an enterprise environment, working with PC software/hardware, networking devices, and Windows OS. You should have experience with networking technology such as TCP/IP, LAN, and WAN. Excellent communication skills in English and strong customer service abilities are required. Technical expertise in SQL, IIS, ITIL V3 Foundation, and SQL certification are preferred. You will be responsible for troubleshooting technical issues, providing exceptional customer service, and documenting resolutions accurately. Continuous learning is encouraged to stay updated on the latest technological skills. Benefits of the role include a Certification Policy, Incentive Plans, Monthly events, Flexible shifts, Travel opportunities, Medical and Accidental Policy, and Canteen facility. If you are a proactive and customer-focused Technical Support professional looking to join a dynamic team in Mohali, this opportunity could be perfect for you.,

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