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Technical Support Engineer

Technical Support Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Adobe

3 - 6 years

5 - 8 Lacs

bengaluru

Posted:22 hours ago| Platform:

Apply

Skills Required

tam reconciliation debugging workflow data integrity troubleshooting adobe technical support monitoring sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

What youll Do

Google SLA monitoring
DMP Taxonomies, segment mapping/deletions
Publisher reconciliation & Feed/Test Creation
Inbound CS requests deal ID and creative approval
Platform Quality Initiatives: Site and App review, Site mapping, Malware monitoring
Partner pipeline maintenance
Create and maintain internal troubleshooting documents for commonly reported issues.

What you need to succeed

3-6 Years of overall relevant work experience, comfortable with North America time zone
TSE or TAM Support background, ad industry experience, eco system knowledge, data integrity and/or trafficking background
Strong understanding of the Programmatic Display Advertising Ecosystem, Ad networks, rich media vendors, RTB/Programmatic media buying
Excellent problem-solving skills and ability to navigate complicated situations in a professional manner
Familiarity with Qubole, Postman, SQL, ciberduck but not necessary
Efficiency in understanding sample bid requests and Bid responses from different SSP s and aligning it with our internal DSP setup
Good knowledge of Programmatic landscape along with Guaranteed, preferred buying and Private marketplace deals and difference in each of the setup and workflow
Proven abilities to negotiate and coordinate deals with Publishers
Experience working with tools like Postman, pulling bid responses and debugging ads
Should have experience in setting up a publisher using ad servers DFP, OpenX etc.
Good network of Publisher contacts and agencies to build pipelines for better inventory networks for potential/existing Advertisers
Seamless knowledge of Publisher onboarding with Adobe standard benchmarks and criteria s
Strong analytical skills: Knowledge of PowerBI, Statistical analysis, etc. will be preferred
Ability to explain complex concepts simply.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.
If you re looking to make an impact, Adobes the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

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Technical Support Engineer