Technical Specialist

Family Description

Subfamily Description

Strong individual contributor with 5+ years of development or Test automation experience in EMS/NMS.Good domain knowledge in OTN, DWDM, SDH/SONET,Ethernet & MPLS, NETCONF/RESTCONF protocols and other standards.Sound knowledge of CORE JAVA, Kafka, continuous integration and agile practices.Working knowledge of database concepts, REST API based automationScripting knowledge in Shell, Perl, Python.Exposure to UI technologies like Dojo, REACT & test automation with Selenium is added advanatge.Should have hands on experience in development activities like requirement analysis, coding, unit testing.Well organized, quality-oriented team player with strong analytical and debugging skills.Good verbal and written communication skills.

Independently works within broad guidelines and uses best practices and knowledge of internal or external business issues. Works with substantial discretion and uses specialist knowledge, analytical skills, judgment and broad conceptual and practical experience to solve complex problems and to contribute to process improvements. Transfers concepts for professional direction of own organisational unit into actionable measures. Provides working leadership and training to less experienced personnel. Analyses, designs, develops and tests products / services / improvements / bug resolutions for integrated hardware / software systems as per customers' requirements. Resolves customer trouble tickets. Diagnoses complex problems / issues (EG hardware, software, combination) and provides resolution or recommend corrective actions. Plans technical requirements from customers needs. Defines product hardware / software evolutions through the creation and release of hardware / software documentation, hardware / software change control management, supplier and customer notifications. Retains technical and design knowledge for assigned products and technologies and provides training to the lower support teams (Tier 2 and Tier 3). Applies and maintains quality standards. Participates in process and tools evolutions and improvements. Applies the SW Care process (especially emergency case handling) contributing when needed to the fastest problem restoration.