Technical Project Manager

Job Purpose:

• Understand customer business processes and requirements, translate them into software specifications, perform gap analysis, and define detailed SOW.
• Provide Pre-Sales Support, Project & Resource Management.
• Create Functional/Technical Design & Architecture (with strong focus on MS SQL Database).
• Deliver and implement Web & Mobile-based solutions.
• Apply Agile/Scrum methodologies.
• Domain knowledge in Automotive OEM Spare Parts/After Sales.

Role Expectations:

• A great mentor that is responsible for leading a development team, and responsible for the quality of its deliverables
• Creating buy-in for the strategy, setting priorities and communicating across business partners and stakeholders
• Defining a world-class customer/delivery experience for our customers
• Plan and execute initiatives related to Delivery and Customer Experience for scale and sustainability.
• Responsible for defining the project processes and best practices and also ensure compliance to the processes defined to ensure quality delivery at the right time
• Provide management, administrative/technical support to project team and ensure program deliverables are met timely and efficiently
• Responsible for interacting with the Business Users to understand the requirements and identify the relevant epics and stories in collaboration with Business Analysts
• Participate in technical design discussions with Tech Lead, Architect and QA to ensure adequate level of detailsare captured
• Responsible for working with the Technical Lead to help remove any technical roadblocks & aid in ensuring implementation continuity during the iteration
• Attend program/project-related status meetings to share relevant updates with Project Stake Holders and analyse variations and take corrective actions for the observed variations
• To provide / recommend solutions to existing / new Customers by understanding their business requirements
• To design and validate the specs for new products / modules based on customer specifications
• To provide timely support & bug resolution under AMC and management of new CR(s) / enhancements
• Agile project planning activities with the team to define, estimate and plan tasks and then taking ownership to deliver
• Maintains high standards of software quality within the team by establishing good practices and habits.
• Provide technical guidance and support to development teams.
• Proven experience managing projects involving DMS, CRM, e-catalogue, and e-manual solutions.

Project Planning and Execution:

• Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
• Develop detailed project plans, schedules, and budgets.
• Manage project resources, including internal teams, contractors, and vendors.
• Ensure project milestones and deliverables are met within budget and on time.
• Maintain comprehensive project documentation, including technical specifications, plans, reports, and records.