Technical Content Writer

As a skilled and detail-oriented Technical Content Writer, your role involves creating high-quality, engaging, and clear documentation and content for products, services, and internal knowledge bases. You will be translating complex technical concepts into easily digestible content for various audiences, including customers, partners, and internal teams. - Write and maintain technical documentation such as user manuals, help guides, API documentation, FAQs, and knowledge base articles. - Collaborate with product managers, engineers, and SMEs to understand technical concepts and create clear, concise content. - Review and edit content for clarity, consistency, and adherence to style guides. - Work closely with development, quality assurance, and customer support teams to gather insights and create relevant content. - Continuously update documentation based on product changes, new releases, and customer feedback. - Ensure content is optimized for search engines and user engagement. - Collaborate with the technical team to test product features and write troubleshooting guides and release notes. - Maintain high-quality standards and ensure content accuracy and clarity. Qualifications: - Bachelor's degree in Computer Science, Information Technology, English, Journalism, or related field. - 1+ years of experience as a Technical Content Writer or similar role. - Strong understanding of software development, APIs, and technical terminology. - Proficiency in writing clear, concise, and user-friendly documentation. - Experience with tools like Markdown, GitHub, Confluence, or similar platforms. - Familiarity with CMS, technical writing standards, and best practices. - Ability to write for various audiences and meet deadlines. - Excellent research, organizational, and communication skills. - Attention to detail. Preferred Qualifications: - Experience in writing content for SaaS products or software applications. - Familiarity with Agile development practices and collaboration tools like Jira or Trello. - Basic understanding of HTML, CSS, JavaScript, Python, etc. - Knowledge of SEO best practices and content marketing. - Ability to create and edit multimedia content like videos or diagrams is a plus.,