Technical Business Analyst

As a candidate for this role, you will be responsible for working with global customers to identify their target audiences" training needs. You will need to acquire an understanding of customer applications and processes to derive actionable insights and use cases to improve digital adoption. Additionally, you should have knowledge or hands-on experience working with HTML and CSS. Your key responsibilities will include: - Managing numerous projects, initiatives, and engagements concurrently. - Helping develop standards and guidelines to ensure consistency in deliverables across projects and compliance throughout. - Collaborating with cross-functional teams to deliver innovative solutions and bring process efficiency to customers. - Consulting, ideating, and proposing optimal digital adoption solutions to customers using the Product Ecosystem. - Reviewing, analyzing, and optimizing solutions to increase digital adoption usage by end-users. - Onboarding, mentoring, and enabling new team members for success. Regarding qualifications, the ideal candidate should have experience working with HTML and CSS. Additionally, the ability to manage multiple projects simultaneously and collaborate effectively with cross-functional teams will be essential for success in this role.,