Posted:17 hours ago|
Platform:
Work from Office
Full Time
Manage stakeholders for site survey, site readiness, material delivery tracking etc. • Manage different vendors for installation as per SOW, monitoring the implementation, installation certification, ILC update & project documentation • Windows, Ubuntu, ClassEdge Server & Client installation, troubleshooting. • Timely Implementation as per commencement dates. • Ensure high level of Customer Satisfaction through smooth service • Spot upsell & cross-sell opportunities in the region. • Manage outsourced staff, provide timely feedback and monitor their performance • Coordination & troubleshooting IT service calls at client site. • Coordination with service desk & OEM to ensure SLA management. • Coordination for repossession of assets. • Follow up with the clients for collections. • Visit the client site and ensure smooth working of Installed Assets • Update Project portal in a timely manner • Share Reports with the manager
Tata Classedge
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