Posted:1 day ago|
Platform:
Work from Office
Full Time
We are looking for a skilled and proactive Tech Support Engineer to join our engineering team. You will play a key role in supporting production systems, troubleshooting and resolving issues, debugging code,
and ensuring smooth operations. The ideal candidate is technically strong, detail-oriented, and an excellent communicator.
- Investigate and resolve production issues in a timely manner.
- Debug code to identify root causes and implement appropriate fixes. -
Write and optimize SQL queries for troubleshooting and reporting.
- Collaborate with development teams to deploy fixes and improvements.
-Monitor system health and proactively identify potential issues.
- Document technical findings, resolutions, and communicate updates to stakeholders.
-Participate in on-call rotation for production support.
- Strong problem-solving skills with hands-on debugging experience.
- Solid understanding of relational databases and ability to write complex SQL queries. -
Experience working with caching systems (Redis, Memcached, etc.).
- Good understanding of at least one programming language (Python preferred). -
Knowledge of Django framework is an added advantage.
- Familiarity with version control systems (Git).
- Excellent oral and written communication skills.
- Strong attention to detail and ability to work in high-pressure situations.
Wakefit Innovations
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