Tech sales / Tech Support Agent (US Client)

As a Tech / Technical Support Agent (US Process) based in Noida, India, you will be responsible for providing remote assistance to US customers for printers, computers, and network issues. Your role will involve handling technical support calls, troubleshooting printer, hardware, software, and network issues, documenting customer interactions accurately, and delivering high-quality service with quick resolutions. Key Responsibilities: - Handle technical support calls for US-based customers. - Troubleshoot printer, hardware, software, and network issues. - Document customer interactions accurately. - Deliver high-quality service and quick resolutions. Qualifications Required: - 1+ year experience in technical support (International/US process preferred). - Strong English communication skills. - Knowledge of printers and basic IT troubleshooting. - Willingness to work night shifts. The company offers a competitive salary of up to 60,000/month with attractive performance incentives. You will have growth opportunities in a fast-paced environment. Immediate joiners are preferred for this full-time, permanent position. Benefits include: - Food provided - Paid sick time - Paid time off - Provident Fund The work schedule is Monday to Friday night shifts with US shift timings. Weekend availability may be required. The work location is in person. Apply now if you meet the qualifications and are ready to provide exceptional technical support to US customers.,