Tech Lead

Technical Leadership & Development

• Drive product and technology strategy for the organization, ensuring cost-effectiveness and adherence to budget.
• Lead development of new features and functionalities for the FoodHeals App in collaboration with third-party developers and design teams.
• Ensure technical soundness, reliability, and scalability of new features, with strong focus on data security and privacy.
• Manage the organization's entire technical infrastructure, including DMS, CRM, and other digital systems.
• Collaborate closely with nutritionists and program teams to implement app updates reflecting latest advances in pediatric oncology nutrition.
• Oversee app maintenance and updates, incorporating user feedback and clinical requirements.
• Drive integration of machine learning and generative AI features into the platform.
• Establish technical standards, coding practices, and development methodologies.
• Ensure compliance with HIPAA, ISO standards, and relevant data privacy regulations.

Data Management & Reporting

• Transform complex data into user-friendly, actionable insights for various stakeholders.
• Design and implement comprehensive reporting systems across departments.
• Develop automated reporting capabilities and customized dashboards.
• Create intuitive visualization tools tailored to different user groups.
• Implement data analytics solutions to track program effectiveness and ensure data consistency and quality.
• Enable data-driven decision-making through effective reporting solutions.

Collaboration & Communication

• Support the Fundraising team by providing product updates for donor reporting and communications.
• Prepare and deliver presentations on app development progress and impact to internal and external audiences.
• Manage vendor relationships and external technology partnerships effectively.
• Represent FoodHeals App and Cuddles Foundation at relevant external events.
• Oversee integration between the FoodHeals App and other organizational systems.

Innovation & Continuous Improvement

• Drive continuous improvement in app functionality and user experience based on emerging trends and user feedback.
• Monitor and implement emerging technologies to enhance organizational effectiveness.
• Identify opportunities for leveraging technology to support organizational growth and mission.

Documentation & Budget Management

• Develop and maintain thorough documentation for all technical systems and processes.
• Coordinate between departments to optimize technology usage and system integration.
• Manage technology budgets, ensuring cost-effective solutions and resource allocation.

Qualifications & Experience

• Master's degree in Computer Science, Engineering, or related field.
• 12+ years of experience in product management, preferably in healthcare technology.
• Strong expertise in mobile app development frameworks, especially Android and Java.
• Experience managing enterprise-wide technical systems such as DMS and CRM.
• Proven track record in implementing data analytics and business intelligence solutions.
• Experience with machine learning and generative AI implementations.
• Background in healthcare data privacy and security compliance is preferred.
• Successful management of cross-functional teams including product, design, and engineering.