3 - 8 years
6 - 9 Lacs
Posted:16 hours ago|
Platform:
Work from Office
Full Time
Under direct supervision, collects and maintains basic credit information. Assists in review and verification of overdue accounts. Contacts costumers to confirm outstanding payments and renews credit information to help minimize outstanding debts. Requires a high school diploma or its equivalent. Works under moderate supervision.
- Monitors past due invoices and make a high-volume of collections contacts via phone, e-mail, or customer portals.
- Works with the customer to determine root cause of dispute for unpaid or short-paid invoices. Identifies and documents detailed reason.
- Performs customer account reconciliations, including research of unapplied cash, and credits and unearned discounts.
- Evaluates collectability of unearned cash discounts, finance charges, small dollar invoices, etc. and performs write-offs of uncollectable amounts within their level of authority.
- Obtains appropriate credit information to rate credit worthiness of new and existing accounts within assigned portfolio.
- Works cross-functionally with sales, operations, finance, contract administration, and customer master administration teams to gather and review documents, including purchase orders, credit applications., and loads into contract tracking tool for approval by financial services management and partners.
- Reviews orders on credit hold by assessing credit worthiness of customers, including financial ratings, open invoices, in-process payments and backlog, and makes recommendations for order release to supervisor.
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