Team Lead- Forward Deployed Engineer

Team Lead, Forward Deployed Engineering

Description

A Bluecore Team Lead, Forward Deployed Engineering is a player-coach role, responsible for the day-to-day tasks of a Forward Deployed Engineer and the operational success of the other Forward Deployed Engineers.

Bluecore's Forward Deployed Engineer (FDE) unit is a client-facing software engineering team dedicated to understanding, advising, and implementing data feeds and website scripts to create and maintain a data ecosystem to power Bluecore's platform. As FDE, you will bring your technical know-how to the main connections of the Bluecore engine to our clients - drawing meaningful intelligence from their websites and implementing marketing solutions that map to the customer's vertical, audience behavior and product mix.

Responsibilities

Team Lead

• Recruit, hire, coach, and manage a team of FDEs fostering a culture of communication, learning, and continuous improvement.
• Develop a deep understanding of Bluecore's technical operations to serve as an escalation for both internal stakeholders and external clients, when necessary.
• Facilitate on the day-to-day of FDE responsibilities, providing guidance, assistance, or escalation as needed to ensure timeliness and quality of our team's output.
• Fostering innovation and technical excellence. Understand, advocate, and collaborate to identify and drive improvements for our clients or team members.

Forward Deployed Engineer

• Understand Bluecore's and clients platform, capabilities, and constraints.
• Collaborate with internal team members and clients to align on outcomes, requirements, and any blockers when scoping or performing code updates.
• Write and maintain custom solutions through:
• • JavaScript code deployed on clients' ecommerce websites
  • Data ingestion and export jobs in Python and/or SQL
  • JavaScript code in Google Cloud Functions to accommodate bespoke third party connections for the purposes of data transfer
• Participate in a rotating on-call schedule to ensure maximum consistency and accuracy of client data.

Requirements

• 5+ years of full-time work experience at a tech company or a startup
• Experience in developing using a broad range of web technologies, including: HTML, CSS, JavaScript, Python, SQL, REST/SOAP APIs, XML/JSON, tag management, git
• • Formal degree, work experience, or personal projects (required)
• Problem-solving skills that enable you to identify and advise the best solutions
• Must be comfortable working day-to- day with cloud-based workflow tools, such as Salesforce, Jira, Google Apps, Airtable, and Slack
• Excellent written and verbal communication

Nice to Haves

• Marketing technology experience Knowledge of eCommerce platforms and Email Service Providers (ESPs)
• Previous leadership experience