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3.0 - 8.0 years
5 - 8 Lacs
bengaluru
Work from Office
Job Title: System Engineer - Schematics & PLC programming Location: Bangalore Experience Required: 3 to 5 years Education: B.E. (Electrical & Electronics) Job Summary: We are looking for a skilled System Engineer to join our electrical controls & panel design team. The ideal candidate will be responsible for electrical schematic design, switchgear selection, PLC programming, SCADA screen development, and factory validation of control panels . Roles and Responsibilities: Prepare electrical schematics, GA, and IGA in ECAD tools. Select appropriate switchgear components and perform design calculations. Develop PLC programs using Ladder Logic for Allen Bradley, Siemens, Mitsubishi, etc. Understand and implement communication protocols such as Modbus and Ethernet IP. Set drive parameters and establish communication with various PLCs. Validate and troubleshoot MCC and PLC-based control systems. Required Skills: Minimum 3 years of experience in electrical architecture and control design. Control panel design and development Schematic and harness design experience PLC programming (Allen Bradley, Siemens, Mitsubishi) Switchgear component selection AutoCAD/ECAD tools proficiency. Soft Skills: Strong communication skills. Ability to work effectively in a team environment.
Posted 1 day ago
3.0 - 8.0 years
12 - 17 Lacs
bengaluru
Work from Office
About Client: A Dubai-headquartered real estate giant expanding to Bangalore, India, and hiring for Microsoft Dynamics ERP (F&O) System Engineers with deep experience in Projects & Contracting / Construction Management: Job Title: Microsoft Dynamics 365 ERP (F&O) System Engineer Projects & Contracting Domain Location: Bangalore, India Experience: 3+ years Industry: Real Estate / Construction Reports To: IT Manager – Dubai Headquarters Role Overview: We are seeking a skilled Microsoft Dynamics 365 ERP (Finance & Operations) System Engineer with design, configuration, optimization, and support of Microsoft Dynamics 365 Finance & Operations (F&O) specifically for the Projects & Contracting business domain. Candidate must have proven experience in the Project Management & Accounting module, tailored to contracting and construction environments. This role demands deep functional and technical expertise in modules related to Project Management & Accounting, Procurement & Sourcing, Inventory, Fixed Assets, Finance, and Contract Management , with the ability to bridge the gap between construction project operations and ERP automation . The role will ensure complete automation with ERP workflows reflect real-world construction project lifecycles, integrating financial and cost control, subcontractor management, BOQ management and progress billing , and enabling end-to-end digital transformation for project execution and back-office support. Key Responsibilities: Lead or support the implementation, configuration, and deployment of MS Dynamics 365 F&O, focusing on Project Management & Accounting modules. Collaborate with business stakeholders to understand and document requirements specific to real estate development and contracting workflows. Customize, test, and deploy solutions to align with project and financial management processes. Integrate Dynamics 365 with other business systems and ensure data consistency. Provide technical and functional support post go-live, including troubleshooting and performance optimization. Support user training and documentation tailored to construction and contracting operations. ERP Configuration & Customization Configure, enhance, and maintain Microsoft Dynamics 365 F&O modules for: Project Management & Accounting – Design Work Breakdown Structures (WBS), project budgeting, cost tracking, revenue recognition, retention, variation orders. Procurement & Sourcing – Optimise Purchase requisition workflows, RFQs, vendor evaluation, subcontract agreements. Inventory & Warehouse Management – Construction material stock tracking, site consumption reporting, transfer orders. Finance & Accounting – Multi-company accounting, intercompany transactions, progress claims, advance & performance guarantees, VAT & tax compliance. Customize approval hierarchies, workflows, and security roles to align with company policies and contracting project governance. Integrate Progress Measurement Systems for project milestones linked to invoicing and revenue recognition. Integration & Automation Optimise integrations between D365 F&O and: Zoho CRM for leads, opportunities, and project award handovers. Document Management Systems (SharePoint, etc.). Banking portals for payment automation. Power BI dashboards for executive reporting. Enable automation for subcontractor payments, retention release, and escalation clauses . Ensure seamless data flow between Project Control tools, site progress reporting, and ERP modules. Support & Troubleshooting Act as the Level 2/3 support for ERP incidents in the Projects & Contracting domain. Diagnose, debug, and resolve functional and technical issues . Conduct root-cause analysis to prevent recurring system issues. Business Process Optimization Collaborate with Finance, Procurement, QS, and Project Controls teams to map and optimize workflows. Implement earned value management (EVM) concepts within ERP project reporting. Standardize BOQ cost structures, material codes, and procurement categories . Training & Documentation Deliver end-user training for project managers, QS teams, procurement staff, and finance controllers. Maintain Standard Operating Procedures (SOPs) , test scripts, and user manuals. Governance & Compliance (added advantage) Ensure ERP workflows comply with: Construction contract terms (FIDIC, NEC, etc.). Local regulatory requirements (e.g., VAT, WPS, DLD/TAS, Naqodi integration). ISO 9001 / ISO 27001 / cyber security policies. Maintain proper audit trails for project-related transactions. Qualifications & Skills: Education: Bachelor’s degree in Information Technology, Engineering, Master’s in Computer Science, or related field. Microsoft Certified: Dynamics 365 Finance & Operations Functional Consultant Associate / Solution Architect certification preferred. Experience: Above 5 years of hands-on experience in MS Dynamics 365 F&O, specifically in Project Management & Accounting. Experience working in construction, contracting, or real estate ERP environments is mandatory. Technical Skills: Strong understanding of end-to-end ERP lifecycle implementations. Familiarity with Finance, SCM, and Project modules in F&O. Ability to conduct gap analysis, perform system customization, and develop functional design documents. Soft Skills: Excellent analytical and communication skills. Ability to operate independently and within cross-functional teams across global offices.
Posted 4 days ago
3.0 - 5.0 years
7 - 8 Lacs
bengaluru
Hybrid
Job Title: System Engineer Location: Bangalore Experience Required: 3 5 years Education: B.E. (Electrical & Electronics) Job Summary: We are looking for a skilled System Engineer to join our electrical controls and panel design team. The ideal candidate will be responsible for electrical schematic design, switchgear selection, PLC programming, SCADA screen development, and factory validation of control panels. Roles and Responsibilities: Prepare electrical schematics, GA, and IGA in ECAD tools. Select appropriate switchgear components and perform design calculations. Develop PLC programs using Ladder Logic for Allen Bradley, Siemens, Mitsubishi, etc. Understand and implement communication protocols such as Modbus and Ethernet IP. Set drive parameters and establish communication with various PLCs. Validate and troubleshoot MCC and PLC-based control systems. Required Skills: Minimum 3 years of experience in electrical architecture and control design. Control panel design and development (3+ years). Schematic and harness design experience (3+ years). PLC programming (Allen Bradley, Siemens, Mitsubishi) 3+ years. Switchgear component selection and AutoCAD/ECAD tools proficiency. Desired Skills: (Same as required skills – emphasizing hands-on expertise across all listed domains) Soft Skills: Strong communication skills. Ability to work effectively in a team environment.
Posted 4 days ago
3.0 - 8.0 years
5 - 15 Lacs
hyderabad, chennai, bengaluru
Work from Office
1. Linux installation, setup, runtime operational support, troubleshooting 2. Troubleshooting, Problem solving 3. Managing disks, File system 4. Package, Patch management (installation, remove, verify) 5. Log file verification 6. User, group management 7. Disk mirroring knowledge, Raid 8. Event Management (analyse alerts and logs) 9. Handle incident (Create, update and maintain Knowledge base articles) 10. Manage Service Delivery (execute direct orders, respond to standard requests) 11. Perform High Availability / Disaster Recovery setup including Active-Passive Cluster, 12. Fail-over, I/O fencing 13. Backup & Recovery (server backup & recovery) 14. Other miscellaneous activities (stop, start, managing alerts/logs, license management, hardening, third party s/w installation & configuration ) 15. Provide Support to L1 & L2 team in creating RCAs & resolving issues & in completing daily assigned activities including the training.
Posted 5 days ago
1.0 - 4.0 years
3 - 5 Lacs
hyderabad, pune, bengaluru
Work from Office
Client: MNC Role: Tech Support Executive. ( Voice Process ) Notice: 15 days Note: Must have at least 1 year of experience in resolving customer or user issues related to Microsoft 365 products over chat or Voice. . Thanks Sakeena- 7780393612
Posted 6 days ago
1.0 - 6.0 years
3 - 8 Lacs
Bengaluru
Work from Office
42Gears Mobility Systems Pvt Ltd. is looking for System Engineer to join our dynamic team and embark on a rewarding career journey. Analyzing system requirements and specifications. Designing and implementing computer systems and network architecture. Installing, configuring, and maintaining system hardware and software. Monitoring and optimizing system performance and capacity. Ensuring security and data protection for the organization's systems. Providing technical support and troubleshooting for users and other stakeholders. Collaborating with other teams, such as development and operations, to ensure system integration and efficiency. Developing and implementing disaster recovery and business continuity plans. Maintaining documentation for systems, processes, and procedures. Strong technical background, excellent problem - solving skills.
Posted 1 month ago
5.0 - 10.0 years
7 - 15 Lacs
Bengaluru
Work from Office
Position : Balance of Plant Engineering Location : Bangalore Experience : 5 - 10 Years Candidate should have experience in Balance of plant in the following systems PAC: Cooling Water System GMA: Drainage & Dewatering System SCA: LP compressed air System SMM: EOT crane SGA: Fire protection system SGY: Fire Detection System SAA: HVAC system QKA: Chilled water system QSA: Oil Handling System SNA: Elevator STA: Workshop GDB: Oil Water Separator Should have experience in sizing, selection, calculations, specifications Interested Candidate can send the resume to fakkrudeen.aliahamed@quest-global.com
Posted 1 month ago
0.0 - 5.0 years
3 - 8 Lacs
Pune
Work from Office
Job Title: International Technical Support Executive Location: Pune Salary: 3 LPA 8 LPA Shift: Rotational Shifts and Rotational Offs Working Days: 5 Days Working, 2 Days Off Transport: Both Way Cab Facility Provided Freshers are welcome OR up to 1 year of tech support experience preferred Key Responsibilities: Provide technical support to international customers via phone, email, or chat Troubleshoot software/hardware issues and guide users through step-by-step solutions Escalate unresolved queries to the appropriate internal teams Maintain accurate records of customer interactions and resolutions Meet performance metrics including customer satisfaction, issue resolution time, and quality standards Requirements: Graduate / UG (any stream) Excellent communication skills in English (both verbal and written) Basic understanding of technical concepts (networking, OS, hardware/software) Willingness to work in rotational shifts and on rotational offs Perks & Benefits: Competitive salary (3 LPA 8 LPA based on experience and performance) Both way cab facility Opportunity to work in a fast-paced, international work environment Career growth and upskilling opportunities Interested in Joining? Call or WhatsApp your resume to HR Ankita : +91 8840819455 Email: ankita02.hiresquad@gmail.com Please share this opportunity with friends who are actively looking for jobs
Posted 1 month ago
3.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Job Profile: Manage and maintain the company s IT infrastructure, including servers, networks, and hardware. Install, configure, and update software and hardware systems. Provide technical support to employees, troubleshooting and resolving IT issues. Monitor system performance, ensuring optimal operation and minimizing downtime. Ensure the security of all IT systems by implementing and updating security protocols, firewalls, and antivirus software. Backup critical data. Manage user accounts, permissions, and access control to ensure data security and confidentiality. Prepare and maintain documentation for IT procedures, network configurations, and system setups. Stay up to date with the latest IT trends and technologies to improve the company s infrastructure. Preferred candidate profile: Good in communication 24*7, Rotational Shift, 6 Days working in week Job Location: Hyderabad Only male candidates can apply Salary: 4 LPA
Posted 1 month ago
2.0 - 5.0 years
3 - 4 Lacs
Chennai
Work from Office
Handling L2 desktop (outlook, antivirus, basic networking, hardware/OS/Applications troubleshooting) Installing & Configuring Windows 10/11 Operating System Exp computer support for system software and hardware Follow the Client Policy & Procedure Required Candidate profile Good in Communication Minimum 3-5 yrs Exp in Desktop Support 24*7 Shift, Rotational Shift. 6 Days working in a week Only Male candidates Location: Chennai Immediate joiners can apply
Posted 1 month ago
6.0 - 10.0 years
7 - 12 Lacs
Noida
Work from Office
Understand the customer RFQ and drive the System level requirements, Customer/supplier, Expertise in 16-bit/32-bit Micro-Controller based automotive system level design. Experience and knowledge in CAN protocol, UDS, Diagnostic, boot loader.
Posted 1 month ago
2.0 - 5.0 years
2 - 3 Lacs
Tumkur
Work from Office
Handling desktop (outlook, antivirus, basic networking, hardware/OS/Applications troubleshooting) Installing & Configuring Windows 8/10 Operating System Exp computer support for system software and hardware Must follow the Client Policy & Procedure. Required Candidate profile Good in Communication Minimum 2-4 yrs Exp in Desktop Support General Shift 6 Days working in a week Only Male candidates Location: TUMKUR Immediate joiners can apply
Posted 1 month ago
7.0 - 9.0 years
0 - 3 Lacs
Bengaluru
Hybrid
Position Overview: We are seeking a highly skilled and experienced System Architect to join our Battery Management System (BMS) team. The System Architect will play a crucial role in defining and developing the architecture for our next-generation BMS solutions, ensuring optimal performance, reliability, and safety. Key Responsibilities: 1. Architectural Design: Define and develop the overall system architecture for BMS, focusing on scalability, efficiency, and robustness. Collaborate with cross-functional teams, including hardware, software, and firmware engineers, to ensure architectural alignment and integration. Monitor technology trends on Hardware & Software functionalities, benchmarking proposals from different vendors. 2. Requirements Analysis: Gather and analyze technical requirements from stakeholders to inform architectural decisions. Develop system requirements specifications and ensure traceability throughout the project lifecycle. 3. System Integration: Lead the integration of hardware and software components, ensuring seamless communication within the BMS. Manage interfaces between BMS and other vehicle systems or energy applications. 4. Technical Leadership: Provide technical guidance and mentorship to engineering teams. Stay informed about the latest advancements in battery technologies and integrate this knowledge into the architectural design. 5. Safety and Compliance: Ensure that the BMS architecture complies with relevant safety standards and regulations, such as ISO 26262 for automotive applications. Conduct risk assessments and implement design redundancies for fault tolerance and reliability. 6. Performance Optimization: Optimize system architecture for energy efficiency, thermal management, and performance metrics. Implement data analytics and diagnostics tools to monitor system health and performance. 7. Documentation and Reporting: Create detailed documentation of the system architecture, design rationale, and technical specifications. Present architectural concepts and progress reports to stakeholders and executive management. 8. Business Development support: Create detailed documentation of the system architecture, design rationale, and technical specifications. Monitor technology trends on Hardware & Software functionalities, benchmarking proposals from different vendors. Participate to competitor analysis activity, transferring best system design practices to internal team. Specify and select the basic Hardware components and Software technologies needed to achieve the targeted system performances and to ensure the best cost/performance trade-off. Define and document the functional repartition between Hardware and Software
Posted 2 months ago
2.0 - 5.0 years
3 - 3 Lacs
Bharuch
Work from Office
Roles & Responsibilities: Outlook Configuration Office 365 Installing, configuring and troubleshooting of Windows clients like Windows 7, Windows 8 & 8.1 and Windows 10 Troubleshooting Network connectivity in a LAN/WAN environment. Install, configure & maintain network services, equipment and devices. Printer Installation and Troubleshooting of both local and network printers. Hands-on experience in MS-Outlook configuration & Troubleshooting. Malware/Computer virus remediation by Antivirus installation and patch updates implementation. Taking care of IT related queries, working with SIRT and resolving the same relevant to the area of concern. Providing End user support in order to facilitate operational flow. Supporting for HP, DELL and Lenovo laptops for Both Hardware and software process Performing Preventative maintenance activities for every 6 months to monitor the asset details for Desktop. Involved in maintaining and resolving tickets as per the SLA. Adding clients to Domain and resolving related issues. If interested, please share your updated resume along with below details at nityananda.d@teamcomputers.com Relevant Experience: Current CTC: Expected CTC: Notice Period: Current Location:
Posted 2 months ago
7.0 - 12.0 years
15 - 17 Lacs
Mohali, Chandigarh
Work from Office
Job Details: Location Bestech Business Tower, Mohali, sector 66 (work from office) Shift Night Shift Office Working Days & Hours: 5 days a week, 8 (Work) + 1 (Break) hours shift Desire candidate: Minimum 6 years in IT or related domain. Excellent written and verbal communication skills. Excellent customer service skills Education: Graduate (Any stream) preferably in computer science, B. Tech, or related field Education. Should be ready for the client facing engagement. MCSE or CCNA or CCNP, Network+ or Security+ or VMware or Azure or ITIL foundation. JOB Requirements and Responsibilities : Should have experience on windows server and Domain controller Group Policy , troubleshooting skills. Should have experience on windows server and Domain controller upgrades, Group Policy troubleshooting skills. Working knowledge of MS Azure, MDM, Intune , SharePoint, Project Migration. Experience will File and Print Servers , File Server Migrations to Azure. Experience with Microsoft Exchange Server and Office365 . Working experience in VMWare / Hyper-V . Working knowledge of Firewalls , VPN Technologies, Network routers , Wi-Fi Access points, Port forwarding Sound understanding of DNS, DHCP , Active Directory servers. Excellent troubleshooting and analytical skills. Hands-on experience on Backups Desktop troubleshooting experience hands-on experience on Firewalls. Alaric Benefits: Competitive -salary and benefits Accidental policy Term Life insurance Medical insurance Trainings and Certifications-Webinars, Workshops to upgrade their skills according to the current working environment. Wellness Programs for employees About the company: Alaric Ventures is a premier Managed IT Provider, helping businesses to implement and pro-actively manage their technology by providing outstanding remote IT Support services to US/UK clients. We deliver services, such as Network, infrastructure and security, Microsoft exchange, cloud-based services like Microsoft Azure. We are committed to Deliver services to our clients and being a culturally inclusive, socially responsible, and environmentally sustainable organization . Together, we are the heart of progress .
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support.
Posted 2 months ago
3.0 - 5.0 years
5 - 7 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Pune
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: IT Operations Management.
Posted 2 months ago
3.0 - 5.0 years
4 - 8 Lacs
Mumbai
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Data Admin.
Posted 2 months ago
4.0 - 5.0 years
5 - 10 Lacs
Pune, khedshiwapur
Work from Office
UAV Engineers manage the UAV lifecycle, from design to maintenance. Key Responsibilities: Design, develop, and maintain UAV systems. Work on UAV electronics, Ardupilot, and control systems. Ensure compliance with DGCA regulations and industry standards. Conduct testing, troubleshooting, and performance optimization. Collaborate with cross-functional teams to enhance UAV capabilities.
Posted 3 months ago
4.0 - 6.0 years
8 - 10 Lacs
Chennai, Bengaluru
Work from Office
Required Excellent Communication Requirement for Ms Exchange: Good understanding on cloud and on premise Good understanding of Microsoft Exchange Added advantage if they have knowledge on Male gate ways Exchange L2- candidate with basic understanding of exchange with 3 years' experience Shift is Rotational Messaging infrastructure is required
Posted 3 months ago
3 - 8 years
3 - 3 Lacs
Virudhachalam
Work from Office
Monitor existing systems to ensure structural integrity Oversee the development and installation of new hardware and software Ensure constant availability of technical resources
Posted 3 months ago
3 - 6 years
0 - 0 Lacs
Nagpur
Work from Office
Job Title : Cloud Engineer Job Location : Nagpur Job Type- Work From Office Total Experience : 3 to 6 Years Relevant Experience: 3+ years Qualification : BE/B.Tech (CS/IT), MSc. (Comp/IT), MCM, MCA Role & responsibilities The candidate should configure the cloud services and required configuration on VMs as per the project requirement. And proactively monitor all the cloud environments and its servers to prevent the production issues and to raise the alarms with respective project and support team to avoid the production down. Able to work 24/7 environment. Able to guide the team. Strong troubleshooting skills. Preferred candidate profile The candidate should have strong knowledge on AZURE and AWS cloud services including Windows and Linux OS, Windows & SQL Clustering, IIS in depth knowledge. Azure: V-net, VM, Storage, Blob Storage, Azure AD, Azure DNS, Azure Networking, SMTP Services, Express Route, Application Gateway, Site to site VPN. NSG, docker, KAFKA. AWS: VPC, EC2, Storage, Transit Gateway, site to site VPN, s3, Glacier. Windows 2016 and above servers with Services (AD, DNS, DHCP, Cluster Management). IIS: Internet Information services configuration & Troubleshooting knowledge with different ports. SQL: SQL server always high availability hands on experience. Networking: Should have hands on experience on configuration and troubleshooting knowledge on Firewall, Routers, Switches. Monitoring & Optimization: Azure Monitor, Log Analytics, Cost Management. Interested Candidates can share their Updated CV on careers@excellonsoft.com
Posted 3 months ago
3 - 6 years
0 - 0 Lacs
Pune
Work from Office
Job Title : Cloud Engineer Job Location : Pune Job Type- Work From Office Total Experience : 3 to 6 Years Relevant Experience: 3+ years Qualification : BE/B.Tech (CS/IT), MSc. (Comp/IT), MCM, MCA Role & responsibilities The candidate should configure the cloud services and required configuration on VMs as per the project requirement. And proactively monitor all the cloud environments and its servers to prevent the production issues and to raise the alarms with respective project and support team to avoid the production down. Able to work 24/7 environment. Able to guide the team. Strong troubleshooting skills. Preferred candidate profile The candidate should have strong knowledge on AZURE and AWS cloud services including Windows and Linux OS, Windows & SQL Clustering, IIS in depth knowledge. Azure: V-net, VM, Storage, Blob Storage, Azure AD, Azure DNS, Azure Networking, SMTP Services, Express Route, Application Gateway, Site to site VPN. NSG, docker, KAFKA. AWS: VPC, EC2, Storage, Transit Gateway, site to site VPN, s3, Glacier. Windows 2016 and above servers with Services (AD, DNS, DHCP, Cluster Management). IIS: Internet Information services configuration & Troubleshooting knowledge with different ports. SQL: SQL server always high availability hands on experience. Networking: Should have hands on experience on configuration and troubleshooting knowledge on Firewall, Routers, Switches. Monitoring & Optimization: Azure Monitor, Log Analytics, Cost Management. Interested Candidates can share their Updated CV on careers@excellonsoft.com
Posted 3 months ago
3.0 - 5.0 years
3 - 6 Lacs
hyderabad
Work from Office
Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customers emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Technical Support. Experience: 3-5 Years.
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