System Analyst (Node & React/Vue/Angular)

We are looking for a skilled Full Stack Developer with expertise in both frontend (React/Angular/Vue) and backend (Node) development. As a Full Stack Developer at IncubXperts, you will play a crucial role in designing, developing, and maintaining robust and scalable technology solutions. This position requires a strong foundation in React JS/Vue JS for frontend development, Node JS for backend development, and proficiency in working with SQL databases. Cloud hands-on experience is a must with AWS/Azure/GCP. Responsibilities: - Maintain high standards of software quality within the team by following set practices and habits. - Collaborate with other software developers, business analysts, and software architects to develop, test, and maintain web, mobile, and desktop business applications built on various technologies. - Adhere to high-quality development principles while delivering solutions on-time and on-budget. - Participate in project planning/Sprint planning, team mentoring exercises. - Research on latest technology areas to build capability. - Manage process changes, ensuring smooth implementation within the team and maintaining continuous business continuity. Experience in handling Incident Management, Request Management. - Provide first-level escalation support to the team in case of exception management. - Troubleshoot technical issues about our product and integrations, including root cause analysis, investigative work tied to software issues, and escalation to our engineering team when necessary. - Ingest all escalations, reproduce reported bugs, identify quick fixes, and document learnings on investigating, diagnosing, troubleshooting, and triaging issues. - Provide detailed and researched information about escalating issues to developers. - Provide Product Managers with insights related to issues and trends to inform the roadmap and feature investments when requested to do so. - Actively engage with customers, maintaining excellent written and verbal communication skills. Answer customer concerns quickly with accurate information via email, live chat, and phone. - Deliver accurate, complete, and valid information using our methods and tools. - Enjoy the hunt to track down a bug or issue and be energized by fixing this for all similar users going forward. - Last but not least - should be able to demonstrate a high degree of ownership and mentor juniors. Requirements: - 4+ years of experience developing in Full Stack development: Front end: Angular/React Backend: Node.js/Vue.js. - Experience with SQL and NoSQL databases as well as SQL queries. - Knowledge of version control processes (Git). - Knowledge of agile methodologies and tools such as JIRA. - Must have AWS or any cloud technology experience.,