Support Lead

As an Automation Anywhere Support Lead with 7-12 years of experience based in Greater Noida, your role involves overseeing the management, troubleshooting, and enhancement of RPA solutions. You are expected to have extensive experience in Automation Anywhere and Robotic Process Automation (RPA), possess strong documentation skills, and demonstrate exceptional leadership in handling clients and teams. Working closely with stakeholders, your focus will be on ensuring seamless automation processes, high system uptime, and continuous improvements. Key Responsibilities: - Maintain and optimize Automation Anywhere RPA bots - Troubleshoot technical issues to improve automation efficiency - Document processes and share best practices - Handle client interactions for smooth issue resolution - Lead and mentor support teams for effective RPA operations Qualifications Required: - Expertise in Automation Anywhere (AA360, Document Automation) - Strong troubleshooting, bot architecture, and scripting skills - Knowledge of SQL, cloud platforms, APIs, and automation frameworks - Excellent documentation, communication, and leadership skills - Automation Anywhere certifications are preferred Note: No additional details about the company were provided in the job description.,