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Agility Human Resource Management Services
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Subject Matter Expert ( IP ) Can join immediately)

Subject Matter Expert ( IP ) Can join immediately)

Agility Human Resource Management Services

9 - 14 years

25 - 30 Lacs

pune

Posted:None| Platform:

Apply

Skills Required

ipmpls domain ip configuration ip networking ip mpls network ip protocols ip addressing multiple protocol ip subject matter expert ip mpls

Work Mode

Work from Office

Job Type

Full Time

Job Description

AGE SHOULD BE UPTO 37 YEARS ONLY +

Technology or equivalent

Role & responsibilities

NOC HOTO and acceptance of new IP-MPLS nodes by doing and checks CISCO/Nokia/ Huawe. Knowledge of IP products Nokia, CISCO, Huawei, ZTE

Responsible for quick restoration of P1/P2 incidents within SLA by applying suitable work around/solution.
Ensure timely management escalations for all P1/Special incidents as per process and regular update

Manage, troubleshoot & restore faults across multi vendor multi technology IP networks

Able to understand the overlying services Voice, Data and other services and their architecture
Able to manage ISP and CORE IP network
Comply with internal systems, procedures and processes and ensure that the team comply with industry standards and best practices like ISO20K, ISO27K

Preferred candidate profile

Technical skill evolution:

Should have 10+ Years of Telecom experience with minimum 5+ in Incident/Fault Management in IP
Should have knowledge of routing and switching protocols like BGP, ISIS, Data centre technologies (SDN, VxLAN), OSPF, HSRP, VRRP etc across CISCO, Juniper, NOKIA etc.

Should have strong knowledge of IP Network Architecture with services

Excellent Communication and Coordination skills, confident and structured when dealing with conflict
Experience in managing major incidents with good understanding of business and service impact.
Demonstrate effective stakeholder engagement

Operational Skill:

Able to handle multiple outages at same time with coordination with relevant stakeholders
Strong interpersonal & verbal communications with good written skills.
Ability to manage shifts, Calm under pressure, Good problem-solving techniques and Customer focused
Able to take responsibility and motivate team members in difficult or stressful situations

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