SRE III

As a Site Reliability Engineer III at JP Morgan Chase within the International Consumer Bank, you play a pivotal role in leading your team towards operational excellence. You will be responsible for enhancing the reliability and stability of applications and platforms, utilizing data-driven analytics to elevate service levels. Your expertise will be crucial in identifying and resolving technology-related bottlenecks, leading resiliency design reviews, and providing guidance to fellow engineers. **Key Responsibilities:** - Demonstrate and advocate for a site reliability culture and practices, influencing technical decisions within the team - Lead initiatives to enhance the reliability and stability of applications through data-driven analytics - Collaborate with team members to establish service level indicators, objectives, and error budgets - Utilize your technical expertise to identify and address technology-related challenges promptly - Act as the primary point of contact during major incidents, demonstrating quick problem-solving skills - Share knowledge within the organization through internal forums and communities of practice **Qualifications Required:** - Formal training or certification in reliability concepts with a minimum of 3 years of hands-on experience - Proficiency in at least one programming language (e.g., Python, Java Spring Boot, .Net) - Deep knowledge of software applications and technical processes, with expertise in one or more technical disciplines - Experience in observability practices including white and black box monitoring, SLO alerting, and telemetry collection using tools like Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc. - Proficiency in continuous integration and continuous delivery tools such as Jenkins, GitLab, Terraform - Familiarity with container and container orchestration technologies like ECS, Kubernetes, Docker - Experience troubleshooting common networking technologies and issues - Strong problem-solving skills related to complex data structures and algorithms - Proactive approach towards self-education and evaluation of new technologies - Ability to teach new programming languages to team members - Capability to collaborate effectively across different levels and stakeholder groups Join us at JP Morgan Chase as we shape the future of digital banking, offering you the opportunity to contribute significantly and drive innovation within the organization.,