SRE App Ops Engineer Role

The Team

Diverse and responsible team working on multiple applications and providing application support in two shifts. Ready to accept challenge on multiple technologies and eager for any new challenges.

Responsibilities:

• Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.
• Partner with development teams to improve services through rigorous testing and release procedures.
• Participate in system design consulting, platform management, and capacity planning.
• Create sustainable systems and services through automation.
• Balance feature development speed and reliability with well-defined service-level objective
• Day to day working with different teams like infra team for related issues
• Build and document automation processes for Infrastructure as a Service/Infrastructure as code.
• Backup and Patch management
• RCA of all the issues and deep interest in finding permanent resolution of all issues.
• Co-ordination of all other teams involved in issues related with users.
• Self-driven person

What Were Looking For:

• Bachelor’s degree (or equivalent) in computer science or related discipline with at least 3 to 8 years of experience
• Proactive approach to identifying problems, performance bottlenecks, and areas for improvement.
• Strong interpersonal skills, analytical and problem-solving ability along with

  strong written and verbal communication.

• Ability to communicate ideas in both technical and non-technical ways.
• A strong capacity for teamwork and a sense of ownership and able to work independently and be self-driven.
• Minimum experience in coding background – java or .Net
• Experience in infra (windows or linux)
• Experience in App servers (tomcat, apache) / AWS/ DB / any scripting (python/shell)
• Knowledge of EKS
• Ability to debug web services
• Performed deployments
• Monitoring capabilities – preferable with splunk
• Working with users to resolve application issues

The Location:

Grade:

Hybrid model

Shift time:

About Company Statement:

S&P Global delivers essential intelligence that powers decision making.

S&P Global Ratings