Sr. Executive (US Debt Collection Process) || US Voice Process

1 - 5 years

3 - 5 Lacs

Posted:18 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Location: Noida Sec-63

Role: Sr. Executive US Debt Collection

Experience Required: Minimum 1 year in US Debt Collection (International Process)

Shift: Night Shift (US Shift timings)

Salary: Up to 45,000 per month + Attractive Incentives (based on experience & interview performance)

Roles and Responsibilities

  • Manage debt collection processes for US clients, ensuring timely recovery of outstanding amounts.
  • Utilize strong communication skills to negotiate payment plans and resolve customer queries via phone calls.
  • Execute accounts receivable management, including identifying delinquent accounts and implementing collections strategies.
  • Collaborate with internal teams to ensure seamless execution of 3rd party collection services.
  • Provide excellent customer support through effective communication and issue resolution.

Desired Candidate Profile

  • 1-5 years of experience in debt collection process or related field (US debt collection process).
  • Strong knowledge of debt recovery, collections process, and international voice processing.
  • Excellent communication skills with ability to negotiate effectively over the phone.
  • Proficiency in using technology-based tools for efficient workflow management.

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