8 Solution Documentation Jobs

The Solution Architect role at our company involves being accountable for the design, integrity, and quality of the SAP solution and associated IS services provided to various business functions, support functions, and IS technology domains. Your responsibilities include ensuring that the SAP solution meets the functional requirements of the business, collaborating on project setup and delivery, and optimizing service operations. You will play a critical role in defining the technical SAP solution, aligning it with other modules and IS applications, and engaging in requirement engineering to determine necessary enhancements and workarounds. Collaborating with project owners, business functions, and IS stakeholders, you will validate and prioritize incoming business demands. Additionally, you will translate functional designs into specifications, oversee testing phases, manage transport requests, and ensure compliance with standards. As a Solution Architect, you will establish guidelines for technical solutions, address non-functional requirements, stay updated on new IS technologies and practices, and work closely with users to deploy efficient IS solutions. Your involvement will extend to providing advice on SAP installation, managing processes, and guiding project teams on utilizing IS standards effectively. Furthermore, you will collaborate with various IS architectural domains and enterprise technology IS architecture domains to achieve common goals. The role also entails ensuring compliance with regulations, contributing to a culture of safety and integrity, and upholding Hitachi Energy's core values. To qualify for this position, you should hold a Bachelor's or Master's degree in Engineering or Computer Science, possess 5 to 7 years of IT industry experience with a focus on solution architecture, and have practical knowledge of integration software/tools like BizTalk and MuleSoft. Certification in S/4 HANA and SAP solutions, along with proficiency in SAP ABAP programming and SAP ALE-IDOC, is preferred. International work experience, especially in diverse cultures, is beneficial. Candidates should demonstrate expertise in implementing SAP best practices, bridging business and IT requirements, and leading virtual teams to deliver effective solutions. Proficiency in English is required, and the ability to adapt to new technologies, make informed decisions, drive innovation, and support change is essential. If you have a disability and require accommodation during the application process, please submit a request through our website's inquiry form. We are committed to providing accessibility assistance to qualified individuals and ensuring equal opportunities for all applicants.,

As a business savvy technical leader, you will play a crucial role in developing a direction for managing the Finance portfolio of solutions. This includes systems, shared infrastructure services, and shared application services to align with business outcome objectives. You will support project development by connecting business issues with the technologies that can solve them, focusing on expanding financial processes and capabilities within McCain. Your deep knowledge and understanding of SAP's ECC/S4 HANA & BI/SAC suite of solutions will be essential in providing strategic and tactical guidance. Your role as a Functional Solution Architect will involve architecting and implementing sophisticated solutions tailored to meet McCain's financial needs. Key Responsibilities: - Understand business drivers and capabilities to design enterprise system solutions that drive targeted business outcomes. - Own and maintain integrated solution architecture for financial systems, ensuring consistency across applications. - Provide leadership in developing a technology roadmap and vision by staying abreast of technological advancements. - Collaborate with stakeholders to develop solutions and ensure projects align with enterprise architecture. - Monitor the current-state solution portfolio, identify deficiencies, and recommend improvements. - Analyze existing SAP systems for enhancements and propose solutions. - Develop a roadmap for the evolution of the enterprise application portfolio. - Collaborate with other architects on the Architecture Review Board. - Lead end-to-end solution blueprint discussions and challenge SAP solution proposals to ensure they meet functional requirements. - Stay updated on industry trends related to SAP and share knowledge with stakeholders. Key Qualifications & Experiences: - 10+ years of experience in designing and leading architecture solutions - Post-secondary education in relevant disciplines - Proficiency in multiple architecture domains and technical roadmapping - Solid experience as a Solution Architect in finance management, especially with SAP suite of solutions - Ability to remain unbiased towards specific technologies or vendors - Excellent communication and collaboration skills with technical and business stakeholders - Additional certifications and experience in enterprise architecture and related domains considered assets Other Information: - Location: Global Technology Centre in Florenceville, NB or Head Office in Toronto, ON - Regular 40-hour work week with potential for extended hours based on business needs - Travel required - Work primarily in a standard office environment If you have a knack for complex problem-solving, a deep understanding of finance processes, and expertise in SAP solutions, we welcome you to join our team at McCain and contribute to our success.,

Roles and Responsibilities: Lead the end-to-end solution design and technical architecture for SAP projects and connected enterprise systems. Translate business and functional requirements into scalable, efficient, and maintainable SAP technical solutions. Configure SAP modules in line with defined business processes and project goals. Collaborate with stakeholders across business and IT to ensure alignment on solution design and implementation. Prepare and maintain high-quality technical documentation , including solution blueprints, configuration guides, and test cases. Oversee and support the testing lifecycle : unit testing, system integration testing, and user acceptance testing. Ensure integration with non-SAP systems follows enterprise standards and architecture best practices. Provide technical leadership to development teams and engage in solution reviews and risk assessments . Required Skills: 8-12 years of IT experience, with at least 4-6 years as a Solution/Technical Architect in SAP environments. Strong hands-on expertise in SAP (S/4HANA, ECC, SAP Fiori, BTP, ABAP, or other modules as required). Proven ability to design integrations between SAP and third-party systems. Excellent skills in solution documentation, stakeholder communication, and problem-solving . Exposure to Agile/Scrum or hybrid delivery methodologies. SAP certifications (technical or functional) are highly desirable. Good to Have: Experience with cloud platforms (Azure, AWS, GCP) and SAP on cloud. Knowledge of emerging SAP technologies like SAP BTP, AI/ML in SAP, RPA, etc. Experience working in large-scale global rollouts or transformation programs.

As a Solution Architect at our organization, you will play a crucial role in ensuring the design, integrity, and quality of the SAP solution and associated IS services delivered to Business, Support Functions, and IS Technology domains. Your primary responsibility will be to guarantee that the SAP solution/service meets the required functionality and aligns with the business requirements. Collaboration with project set-up, delivery, and service operations optimization will also be a key aspect of your role. You will be responsible for defining the technical SAP solution and ensuring alignment with other modules and surrounding IS applications through cooperation and collaboration with other solution architects. Engaging in requirement engineering, validating and prioritizing incoming business demand, translating functional designs into specifications, and communicating technical specifications to developers will be part of your daily tasks. In addition, you will be involved in unit testing, supporting UAT testing and defect resolution, managing transport requests, formulating rules and guidelines for technical solutions, and ensuring non-functional requirements are met. Staying updated on new IS technology and industry practices, collaborating with users in projects and problem management, and maintaining solution documentation and training material will also be part of your responsibilities. Your background should include a Masters/Bachelors Degree in Engineering in Computer Science or a related discipline, along with a minimum of 10+ years of experience in the Information Technology industry. Certification in S/4 HANA and practical implementation experience with integration software/tools like BizTalk and MuleSoft will be advantageous. Familiarity with agile project delivery, SAP ABAP programming and debugging skills, and international work experience will also be beneficial for this role. If you are a proactive individual with strong leadership skills, the ability to bridge business requirements with IT solutions, and a passion for innovation and change, we encourage you to apply for this position. Your proficiency in both spoken and written English language, along with good interpersonal and communication skills, will be essential for effective collaboration with business and IT stakeholders. Please note that reasonable accommodations can be requested by individuals with disabilities during the job application process. If you require accessibility assistance or accommodations, please complete a general inquiry form on our website with specific details about your requirements.,

4+yrs exp in cloud pre-sales, consulting/architecture roles, specifically with GCP Working with enterprise clients across different vertical Prepare technical presentations,demos, proof-of-concept solution documentation,proposals&responses RFPs/RFIs Required Candidate profile Solid understanding of GCP services such as Compute Engine, App Engine, GKE, BigQuery, Cloud Storage, Pub/Sub, IAM, VPC, etc Ability to perform TCO/ROI analysis and cost optimization for GCP solutions

Responsibilities: Evaluate, recommend, and implement solutions to address customer issues, following defined best practices for configuration, troubleshooting, and resolution. Serve as the primary technical contact to troubleshoot and resolve customer-reported issues on ServiceNow platform. Ensure successful delivery of support outcomes within defined SLAs and customer satisfaction metrics. Engage with product teams and customers throughout the lifecycle of issue resolution, from initial diagnosis and root cause analysis to implementation of solutions and post-resolution support. Collaborate with internal teams to establish and refine technical best practices and operational standards for support delivery. Ensure proactive and transparent communication with customers, stakeholders, and internal teams during issue resolution. Deliver high-quality technical solutions that are complete, consistent, timely, and aligned with customer expectations. Collaborate with stakeholders to assess and configure workflows and platform settings to resolve complex technical and business requirements. Produce deliverables such as detailed incident analysis, troubleshooting documentation, root cause analysis reports, and solution guides. Provide advanced technical troubleshooting for code-related issues or platform defects impacting customers. Offer guidance and mentorship to junior support team members, fostering knowledge sharing and skill development. Qualifications: 6+ years of hands-on experience with the ServiceNow modules like ITSM,HRSD etc Strong technical skills in ServiceNow scripting languages (e.g. GlideRecord, GlideSystem) Proficiency in diagnosing, troubleshooting, and resolving complex issues, including environment-specific problems. Ability to identify root causes and recommend proactive solutions to prevent recurrence. Strong understanding of Agile/Scrum methodologies to prioritize and address customer tickets effectively. Experience in engaging directly with customers to understand and address their business needs through technical solutions. A track record of achieving high customer satisfaction scores through effective communication, empathy, and technical depth. Strong technical writing skills to produce clear, detailed incident reports, solution documentation, and customer-facing updates. Excellent communication skills for collaborating with internal teams and providing clear, professional updates to customers. Certifications : ServiceNow certifications in CSA is must and CIS ITSM/HRSD are strongly preferred. Work hours: 11AM to 8PM IST.

As a Business Analyst on the Enterprise Business Systems team, you will play a pivotal role in bridging business needs with technical solutions. Your responsibilities will span across understanding business processes, facilitating the delivery of key projects, and ensuring that requirements are effectively translated for both business stakeholders and technical teams. Youll thrive in a collaborative environment where curiosity, problem-solving, and a proactive mindset are key. This role is not limited to supporting Salesforce but will be required to support other systems and applications in the Enterprise Business Systems ecosystem. What Youll Do: Assess Business Impact: Evaluate incoming requests and projects to determine business impact, challenges, priorities, and feasibility. End-to-End Project Facilitation: Lead requirement gathering and prioritization sessions, conduct gap analysis, and work with developers on design and implementation. Data Analysis & Documentation: Partner with teams to analyze data, identify trends, and document business logic for effective data manipulation. Process & Solution Documentation: Document current (As-Is) business processes, define business requirements, and design solutions to meet those needs. Ticket Management: Manage daily ticket queues, ensuring timely and accurate responses.

Oracle NetSuite Manager The consulting supervisor serves as the subject matter expert on NetSuite implementations, responsible for client delivery, Solutioning and end to end implementation. Key Responsibilities Drive requirement discussions with clients on all NetSuite modules Translate business requirements into well-architected solutions across all areas of NetSuite. Designing custom solutions according to client specifications, design documentation, and implementation plans Good knowledge of Finance, including Taxes / Nexus / localization / Suite Tax Coordination with onshore teams on completing project tasks and following project plans Conducting UAT/SIT (testing) with client and internal cross-functional teams to deliver project expectations on time Writing test scripts and use cases for client testing Hands on NetSuite knowledge to configure, unit test and deploy solutions Lead technical design sessions; create, estimate, and solution user stories; develop solution documentation aligned with the business objectives. Conduct Super User training Deliver as an individual contributor, but also able to lead a team of Consultants, Developers and/or Solution Architects. Absorb new product and technical capabilities from NetSuite during new product releases. Keen to learn new partner products and solutions around NetSuite. Coach and mentor junior resources; own responsibility for ongoing configuration and development of resources on projects. Oversee client delivery quality on assigned projects Manage tasks withing communicated budget / timelines. Qualifications 9-15 years of functional, hands-on NetSuite experience Lead consultant on multiple NetSuite implementations Must possess strong communication, fluency and interpersonal skills and manage task assignments for yourself and within teams. Monitor and drive issues to resolution. Must have led client discovery sessions and conducted system walkthroughs. Must have a good finance background and led discovery sessions with clients Certified NetSuite ERP Consultant and Admin, Certified Financial User Should have worked on at least 5 end to end NetSuite implementations. Preferred: Great communication skills and proactive communications, written and spoken, with internal team members and clients. Candidates with prior experience of leading in Business Requirements leading Finance Modules. Administering comprehensive training and documentation to both end-users and admin users. Preferred certifications: NetSuite ERP Consultant, Admin, NetSuite ARM Certification, Multibook enablement, Certified Financial User Work Location (Hybrid): Hyderabad, Bangalore Travel Required: Education: CA /CPA, M.Com, MBA (Finance) / B.E or MSc Computer Application or MBA in Technology