SFDC / Salesforce COE Lead (Financial Domain)

As a Salesforce Financial Services Competency Head, you will be responsible for overseeing the strategic direction and day-to-day operations of a dedicated Canter of Excellence (CoE) focused on leveraging Salesforce Financial Services Cloud within a financial institution. Your primary goal will be to ensure the optimal utilization of the platform to streamline business processes, enhance customer experiences, and drive key performance indicators across sales, service, and wealth management functions. Key Responsibilities: - **Strategic Leadership:** Provide strategic direction for leveraging Salesforce Financial Services Cloud within the financial institution. - **Implementation and Development:** Oversee the implementation and development of Salesforce Financial Services Cloud solutions. - **Stakeholder Management:** Manage relationships with key stakeholders to ensure alignment and support for Salesforce initiatives. - **Team Leadership and Development:** Lead and develop a cross-functional team to effectively implement Salesforce solutions. - **Performance Monitoring and Optimization:** Monitor and optimize the performance of Salesforce Financial Services Cloud to achieve key business objectives. Required Skills & Experience: - 12+ years of experience in Financial Services cloud and nCino. - Certifications in Admin, Sales, Service, FSC Specialist Superbadge, FSC AP, Omni Studio Consultant, Banking AP, Experience Cloud Consultant, and nCino. - Deep understanding of Salesforce Financial Services Cloud features and functionalities. - Extensive experience in Salesforce implementation, customization, and configuration. - Proven ability to lead and manage cross-functional teams across development, business analysis, and project management. - Strong communication and stakeholder management skills to effectively collaborate with diverse teams. - Knowledge of financial services industry practices and regulations. - Experience with data analysis and reporting to measure Salesforce performance. - Proven experience in leading successful nCino implementations within the banking industry. - Deep understanding of banking operations, loan lifecycle management, and related regulatory requirements. - Open to travel up to 25% for business purposes.,