ServiceNow - IRM - SecOps - Senior

As a Senior Developer IRM/SecOps at EY, you will be an integral part of the EY GDS-ServiceNow team, working to solve client problems using the ServiceNow platform. You will have the opportunity to work with a high-quality team and contribute to building innovative products that address client needs effectively. **Key Responsibilities:** - Perform Configuration/Customization of the ServiceNow system, including creating workflows - Build service request fulfilment workflows based on customer requirements using workflows, UI actions, client scripts, business rules, etc - Utilize scripting tools and ServiceNow functionality to automate routine tasks - Conduct integrations and process automation using Orchestration, Web Services, Soap calls, etc - Gather specifications from business departments, interpret requirements, and develop technical specifications documentation - Manage data between ServiceNow and other systems, ensuring accuracy and consistency - Collaborate with business liaison to create dashboards, home pages, performance analytics data collectors, and reports - Analyze user stories and internal procedures to enhance system capabilities, automate process workflows, and address scheduling limitations - Conduct system and integration testing with sample and live data **Skills and Attributes for Success:** - Proficiency in authentication protocols such as Active Directory / LDAP or SiteMinder federation / Azure - Familiarity with Disciplined Agile Delivery software release build/deploy processes - Experience in integrating with internal and external applications and systems - Strong knowledge of JavaScript, HTML, Angular JS, and web design best practices - Hands-on experience with Service Portal implementation - Implementation experience in applications like IRM, SecOps, ITOM, and Performance Analytics **Qualifications:** - College degree in a related technology field (Computer, Engineering, Science, etc.) or equivalent job experiences - CSA certification and a minimum of 2 CIS in IRM/SecOps/ITOM - 3 to 6 years of experience in a development role, showcasing progressive responsibilities - ITIL foundations certification is a plus In addition to the above requirements, experience with SDLC, TFS, JIRA, or equivalent tools for maintaining stories and knowledge of ServiceNow's latest version features would be advantageous. EY offers you the opportunity to work on diverse and meaningful projects, receive support, coaching, and feedback from engaging colleagues, develop new skills, and progress your career in a flexible and empowering environment. By joining EY, you will be part of a market-leading team with global exposure and the chance to work with leading businesses across various industries. **About EY:** EY is committed to building a better working world by creating new value for clients, people, society, and the planet. With a focus on innovation and leveraging data, AI, and advanced technology, EY teams help clients navigate current challenges and shape a confident future. Operating across a wide range of services and sectors, EY offers a globally connected network and diverse ecosystem partners to deliver services in over 150 countries and territories.,