Posted:6 hours ago|
Platform:
Work from Office
Full Time
5-7 years of professional experience in IT Service Management and IT Operations, especially in service assurance areas such as monitoring and reconciliation.
Strong background as a developer with hands-on experience in scripting languages and JavaScript. Practical expertise working with tools and platforms like BMC (including Remedy/Helix), Jira, ServiceNow, or Micro Focus Service Manager.
Solid understanding of ITIL frameworks and core ITSM processes. Excellent analytical, problem-solving, and communication skills.
Smartbridge
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