ServiceNow Architect

Location:

Experience:

Shift:

Budget:

Mandate Skills (all clearly listed)

• ServiceNow Architect (SN Architect)

  strong solutioning/architecture role

• Implementation & Integration

  end-to-end projects, workflow & platform integration required

• Gen AI

  NowAssist, AI-enabled workflows, automation

Position Overview

• Role:

  Drive ServiceNow architecture, define requirements, design solutions, deliver capabilities.

• Scope:

  Platform design, implementation, governance, solution integrity, enterprise rollouts.

Key Responsibilities

• Engage with executives ? capture pain points & requirements
• Translate needs into

  ServiceNow solutions

• Maintain

  technical integrity

  (governance, change control, impact assessments)
• Lead

  architecture & design workshops

• Oversee

  enhancements & enterprise program delivery

• Hands-on:

  Workflows, IntegrationHub, Workspaces, NowAssist, UI/UX, Performance Analytics, scripting (JS, HTML, business rules, ACLs, catalog items, dictionary)

• Collaborate with cross-functional teams & stay updated on latest SNOW practices

Qualifications

• Delivery Architect role (consulting environment preferred)

• 8+ yrs ServiceNow hands-on experience

• Strong ITIL/ESM/Asset Mgmt/SecOps/AI/Low-code exposure

• Scripting in JavaScript, HTML

• Certifications:

  CSA mandatory; CIS & App Dev preferred

• Soft skills:

  Excellent communication, stakeholder engagement, collaboration

Engagement Details

• Client:

  Globe Life Insurance (BFSI vertical)

• Engagement:

  Managed Steady State

• Primary Skill:

  Application Mgmt Configuration ServiceNow

• Experience Level:

  Master (8+ yrs ServiceNow exp)