Service Engineer

1 - 6 years

1 - 5 Lacs

Posted:Just now| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job duties & responsibilities:

  • Perform on-site installation and servicing of all vinsak products.
  • Troubleshoot issues on-site and remotely. 
  • Communicate issues effectively to escalation teams and provide feedback to customers
  • Clearly articulate product capabilities and give technical training/demonstrations to customers 
  • Troubleshoot electrical, mechanical and printing related problems in this field. 
  • Troubleshoot electrical, mechanical and printing related problems by phone support.  
  • Train customers on safe and efficient utilization of all equipment. 
  • Provide preventive maintenance on all equipment and make recommendations to customers. 
  • Proper documentation of all work required i.e., service reports, expense exports, installation feedback forms, etc.  

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Vinsak logo
Vinsak

Packaging and Labeling

Jaipur

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