1 - 2 years

0 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Part Time

Job Description

Qualification: any bachelors degree
Experience : 1 to 2 years
Criteria:-
  • Responsible for Maintaining & managing the documentation as well as data entry and management work for the assigned service team.
  • Handle & maintain records/reports regarding the calls/customer complaints & manage customer communication for call updates.
  • Collecting and co-ordinating for Daily Call report & entry in ERP software.
  • Assist Service manager for managing team & mapping for client calls communication & co-ordination.
  • Co-ordinate for project handover process as per the checklist.
  • Expenses/vendor invoices/courier exp etc. maintain data base and sync with accounts for the clearance & filing management of respective bills/invoice along with receipts.
  • Maintaining the attendance of on-site team.
  • Maintaining and managing timely Vendor/OEM follow up for RMA delivery & dispatch as per process.

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