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Service Assurance - Network Analyst

Service Assurance - Network Analyst

Cirruslabs

3 - 5 years

3 - 7 Lacs

hyderabad

Posted:2 hours ago| Platform:

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Skills Required

switching eigrp service assurance networking concepts bgp networking advertising vrrp vlan writing mpls cisco dhcp communication skills vendor management tcp l2vpn ip vpc dns root cause analysis ipv multicast ospf stp servicenow itsm vpls hsrp

Work Mode

Work from Office

Job Type

Full Time

Job Description

Strong knowledge of networking concepts including Switching and Routing
Experience in Cisco Enterprise Networking (Routing & Switching).
Good understanding of networking concepts, L1 - L7 protocols
Good understanding of dynamic routing protocols (OSPF, BGP) and the concepts of IPv6, Multicast, STP, VPC & TCP/IP, MPLS, VPLS, DNS, DHCP, AD, Cloud, Internet, MPLS, VPLS, E-LAN
Excellent communication skills and vendor management skills
Support multiple technical teams in 24 x 7 operational environments with high uptime requirement supporting during US Business hours

Roles and Responsibilities:

Responsible for proactively monitoring and handling problems related to Routers and switches in Client Network

Troubleshoot circuits with local exchange and long-distance carriers.

Escalate calls to vendor/principal whenever required.

Troubleshooting and monitoring the LAN connectivity of the entire Client network

Troubleshooting basic network issues on-site and escalating problems to the higher level of support, when required

Responsible for maintaining technical and operational documentation and training materials for installation and configuration activities.

Monitor the network traffic and troubleshoot the networks in case of problems.

Responsible for monitoring and configuring changes in the network to ensure the best possible application performance for the end-users.

Monitor & resolve issues of WAN links for issues including Latency and Packet loss.

Hands on experience in supporting & resolving Enterprise Cloud Networking related incidents/events

Knowledge of Cloud service providers and their offerings

Experience in ITSM modules including ServiceNow.

Manage and troubleshoot the complex BGP and OSPF networks.

Monitoring and troubleshooting of Core OSPF configuration over multiple network types

Manage VLANs, Trunks, Ether channels, and implement VTP, STP on the catalyst, and Nexus switches

Configuring Catalyst port security and Spanning tree security on 2900, 6500 series Cisco switches

Excellent communication skills, both written and verbal, are essential for coordinating efforts and providing updates during major incidents

Support multiple technical teams in 24 x 7 operational environments with high uptime requirement supporting during US Business hours

Help reduce the teams average MTTR

Trigger problem tickets regarding monitoring and event management, such as incorrect or missing alerts and provide inputs for Root Cause Analysis

Strong analytical and problem-solving skills to assess incidents, identify root causes, and develop effective solutions

Highly Motivated, self-starter who has a very strong desire to learn

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Service Assurance - Network Analyst